Terry Spears
Escondido
Summary
High school graduate with a strong ability to learn quickly, seeking entry-level positions in the labor sector. Committed to developing skills and gaining hands-on experience in a dynamic work environment. Eager to contribute to team success and support operational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Raising Cane's
San Marcos
12.2023 - 08.2025
- Provided great customer service throughout each interaction.
- Maintained cleanliness and organization of cashier area to enhance customer experience.
- Collaborated with team members to manage high-volume customer flow during peak hours.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Trained new cashiers on procedures and customer service best practices effectively.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Answered incoming phone calls from customers regarding catering orders.
Special Needs Basketball Volunteer
Shooting Stars Basketball Group
San Marcos
09.2022 - 11.2022
- Mentorship to special needs kids.
- Assisted a fun experience for kids.
- Provided refreshments for kids.
- Gave a safe space for special needs kids to have fun.
Education
High School Diploma -
Foothills High School
San Marcos, CA06-2025
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Attention to detail
- Willingness to learn
- Customer engagement
Affiliations
Very big on spending as much time with family as I can.
Love spending time outdoors.
Ride Dirtbikes on the weekends.
Certification
- Food Safety Certificate
Accomplishments
- Customer Service Specialist
- Certified Trainer
Timeline
Crew Member
Raising Cane's
12.2023 - 08.2025
Special Needs Basketball Volunteer
Shooting Stars Basketball Group
09.2022 - 11.2022
High School Diploma -
Foothills High School