Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Terry Sayegh

Toronto,ON

Summary

Collaborative Account Executive formulating strategic contracts and agreements for key accounts and spearheading actionable plans to drive value. Oversees contract compliance and sells product solutions and services while managing customer expectations. Advanced CRM software proficiency and strong negotiation skills to deliver management solutions.

Overview

10
10
years of professional experience

Work History

Founding Account Executive

Play.ht
01.2023 - Current
  • Work closely with Founders, Product Team and Head of Sales to determine GTM strategy, identify appropriate verticals and use cases
  • Collaborate with all teams to determine pricing and tier options that provide the best value to the target market and maximum profit for organization
  • Own the full sales cycle from prospecting to paying client
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Attended multiple trade shows and represented the brand all over the US
  • Achieved 120% quota with 4 months left in the 2023.

Strategic Account Executive

Formstack
04.2022 - 01.2023
  • Work closely with our Customer Success, New Business, Partner, and Marketing teams to develop a pipeline of strategic opportunities
  • Manage complete sales cycles for high-level clients, often presenting to VP and Director-level executives the value of the Formstack platform
  • Help determine appropriate pricing and packaging options that provide maximum value to both Formstack and our customers
  • Identify and upsell to a portfolio of current Formstack customers who could make use of new market features
  • Established strong relationships with key clients by providing personalized solutions and exceptional service.
  • Conduct territory/vertical identification and research, to help formalize the outbound go-to-market strategy
  • Forecast sales activity and revenue achievement, while creating satisfied customers.

Account Manager, Inside Sales

TouchBistro
10.2020 - 04.2022
  • Maintain up-to-date knowledge of TouchBistro's product features, hardware, integrated payments, pricing plans, promotions and competitive landscape
  • Generate a pipeline of prospects and manage the sales stages including: lead generation, prospecting, qualifying, demoing, following up and closing
  • Enhanced team productivity by streamlining internal processes and implementing efficient sales strategies.
  • Organize, prioritize and forecast sales pipeline within Salesforce to ensure monthly quotas are met
  • Work with our internal teams like professional services, support, and billing to ensure that they are successful with our customer requests

Leadership Experience

Apple
09.2017 - 04.2018
  • Provided ongoing coaching and development based around sales best practices and KPI targets
  • Exceeded sales goals by 20% and improved profitability by aligning sales strategies and business plans with market trends and team behavior
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce conflicts
  • Left this role and the company to make a move to Australia where I lived for 2 years.

Business Account Manager

Apple
05.2016 - 09.2017
  • Worked with new and existing accounts. Qualified leads and managed clients from intro to completion of the sale
  • Developed new business strategies for revenue growth, leading to increased profits and market share.
  • Implemented effective communication methods with clients, resulting in stronger relationships and improved retention rates.
  • Total sales exceeded quota by 25% - (#1 Canada).

Learning Facilitator

Apple
08.2015 - 05.2016
  • Responsible for preparing, creating, and delivering customer experience/sales training for Apple employees in Toronto and the GTA
  • Coordinated and executed hiring events and onboarding for all new hires and promotions
  • Facilitated and presented learning for groups of up to 50 members.

Technical Specialist

Apple
06.2014 - 08.2015


  • Improved system efficiency by optimizing software configurations and troubleshooting hardware issues.
  • Led the store in number of appointments delivered showing excellent time management and prioritization skills
  • Maintained a customer satisfaction score of 92, with a quota of 78.

Sales Specialist

Apple
03.2014 - 06.2014
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings
  • Consistently exceeded sales and customer Satisfaction quotas- promoted shortly after

Education

BBA - Business Administration

Wilfrid Laurier University
Waterloo, ON
04.2014

Skills

  • Lead Development
  • Territory Management
  • Contract Negotiation
  • Account Management
  • Revenue Generation
  • Pipeline Management
  • Sales Presentations
  • Strategic Initiatives

Accomplishments

    Started a small business called Beds by Rocky in 2019. Built and sold handmade beds for Dogs with the mission to create a better everyday life for pets. Ran a 4x4x48 challenge at the same time and raised over $1000 for a local animal rescue sanctuary.

Affiliations

  • Member of Squash Ontario - Actively participating in tournaments

Timeline

Founding Account Executive

Play.ht
01.2023 - Current

Strategic Account Executive

Formstack
04.2022 - 01.2023

Account Manager, Inside Sales

TouchBistro
10.2020 - 04.2022

Leadership Experience

Apple
09.2017 - 04.2018

Business Account Manager

Apple
05.2016 - 09.2017

Learning Facilitator

Apple
08.2015 - 05.2016

Technical Specialist

Apple
06.2014 - 08.2015

Sales Specialist

Apple
03.2014 - 06.2014

BBA - Business Administration

Wilfrid Laurier University

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