Summary
Overview
Work History
Education
Skills
Timeline
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Terry Quan

San Francisco

Summary

Dynamic operations leader with a proven track record at Salesforce, skilled in FinOps and certified in cloud security. Adept at driving large-scale projects and fostering team motivation, I excel in developing innovative solutions and strategic staffing plans, ensuring alignment with business objectives while enhancing performance.

Overview

11
11
years of professional experience

Work History

Senior Manager, Operations and Strategy

Salesforce
01.2025 - Current
  • Evaluated hiring, firing, and promotions requests.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.

Lead Cost Engineer

Salesforce
11.2021 - 12.2024
  • Worked with engineers, designers, purchasers and suppliers on changes and adjustments to cost estimates.
  • Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
  • Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
  • Prepared bids and proposals to submit to clients and secure new business.

Sales Enablement, Solution Engineering

Salesforce / MuleSoft
05.2014 - 10.2021
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Bachelor of Arts - Economics

U.C. Berkeley
Berkeley, CA

No Degree - Accounting And Finance

University of Chicago, Booth
Chicago, IL

Skills

  • Finops (Practitioner and Professional Certification)
  • Certified Information Privacy Professional (CIPP)
  • Passed Certified Cloud Security Exam (CSPP)

Timeline

Senior Manager, Operations and Strategy

Salesforce
01.2025 - Current

Lead Cost Engineer

Salesforce
11.2021 - 12.2024

Sales Enablement, Solution Engineering

Salesforce / MuleSoft
05.2014 - 10.2021

Bachelor of Arts - Economics

U.C. Berkeley

No Degree - Accounting And Finance

University of Chicago, Booth

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Terry Quan