Terry Manley
Highland
Summary
Compassionate In-Home Healthcare Provider with a proven track record at Public Authority, excelling in personal care support and efficient appointment coordination. Enhanced patient independence through empathetic interaction and education on self-care techniques, while maintaining meticulous documentation. Strong communicator, fostering supportive family interaction and ensuring patient comfort during recovery.
Overview
10
10
years of professional experience
Work History
In-Home Healthcare Provider
Public Authority
03.2015 - 10.2024
- Provided respite care for family caregivers by offering reliable support services such as companionship, light housekeeping, and transportation assistance.
- Increased patient comfort levels through compassionate interaction and empathetic listening during challenging periods of illness or recovery.
- Maintained accurate and timely documentation of patient care activities, including medication administration records and treatment notes.
- Educated patients on self-care techniques to manage symptoms effectively at home without constant supervision from healthcare providers.
- Promoted patient independence by assisting with daily living activities such as grooming, dressing, and meal preparation.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Scheduled and coordinated medical appointments.
Shuttle Driver
Omni Transportation
04.2023 - 10.2023
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Developed strong knowledge of service area geography, enabling prompt navigation between destinations.
- Followed company policies and procedures and maintained compliance with standards.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA01-2024
No Degree - Administrative Medical Assistant Front/Back Office
Summit Career College
Colton, CA09-2006
Skills
- Personal Care Support
- Routine Maintenance Tasks
- Accurate Vital Signs Tracking
- Safety Protocol Implementation
- Behavioral Intervention
- Supportive Family Interaction
- Efficient Appointment Coordination
Timeline
Shuttle Driver
Omni Transportation
04.2023 - 10.2023
In-Home Healthcare Provider
Public Authority
03.2015 - 10.2024
High School Diploma -
Penn Foster Career School
No Degree - Administrative Medical Assistant Front/Back Office
Summit Career College
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