Summary
Overview
Work History
Education
Skills
Timeline
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Terry Leiman

Banning

Summary

Dynamic Parts Delivery Driver with a proven track record at O'Reilly Auto Parts, excelling in customer service and efficient route planning. Demonstrated expertise in vehicle maintenance and safe driving practices, consistently achieving timely deliveries and enhancing customer satisfaction. Recognized for optimizing delivery processes, contributing to increased productivity and sales.

Overview

10
10
years of professional experience

Work History

Part Delivery Driver

Orielly Auto Parts
03.2025 - Current
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
  • Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.
  • Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
  • Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
  • Assisted in training new Parts Delivery Drivers on company policies, procedures, and safety standards.
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Maintained a clean driving record while adhering to all federal, state, and local transportation regulations.

Parts Delivery Driver

NAPA Auto Parts - Genuine Parts
01.2016 - 02.2025
  • Streamlined inventory management by maintaining accurate records of parts received, stored, and delivered.
  • Determined parts needed by analyzing information and descriptions provided by customer.
  • Remained knowledgeable about current product offerings; effectively communicated this information to customers during deliveries as needed.
  • Checked parts computer for stock items and initiated special orders.
  • Expedited urgent orders by prioritizing deliveries based on customer needs and business requirements.
  • Supported warehouse operations when not engaged in deliveries by assisting in order fulfillment tasks such as picking, packing, labeling, or shipping items as required.
  • Pulled parts off store shelves to fill customer orders.
  • Conducted regular inventory audits to identify discrepancies or potential issues, taking corrective action as necessary to maintain accurate records and prevent future errors.
  • Fostered a safe work environment by adhering to all company safety guidelines and reporting any observed hazards or violations.
  • Contributed to increased sales by cross-selling additional products or services during parts deliveries when appropriate.
  • Reduced delivery times with strategic route planning, contributing to increased productivity.

Education

General Machinist -

ITT Technical Institute
Montclair, CA
05-2002

Skills

  • Vehicle maintenance
  • Fuel efficiency
  • Excellent customer service
  • Customer service
  • Safe driving
  • Punctuality
  • Product delivery
  • Hospitality and accommodation
  • Warehouse support
  • Parts delivery
  • Local traffic laws
  • Safe driving practices

Timeline

Part Delivery Driver

Orielly Auto Parts
03.2025 - Current

Parts Delivery Driver

NAPA Auto Parts - Genuine Parts
01.2016 - 02.2025

General Machinist -

ITT Technical Institute

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Terry Leiman