Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Terry Hein

Wembley,AB

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

33
33
years of professional experience

Work History

Company Owner/driver/dispatcher

Just Call Terry
11.2004 - 08.2023
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Built loyal account base and long-term business relationships with accounts.
  • Developed long-term relationships with key clients, vendors and service providers.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Developed long-lasting partnerships with industry leaders, leveraging networking opportunities for mutual benefit.
  • Interacted well with customers to build connections and nurture relationships.
  • Launched successful product lines or services that met consumer demands while adhering to strict quality guidelines.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Mentored and developed employees to achieve their full work environment that encouraged collaboration and teamwork.
  • employees by implementing flexible scheduling and fostering a supportive company culture.

Taxi Driver

Yellow Cabs Squamish
10.1997 - 09.2004

I have a class 2 with air licence I was responsible for pre trip inspectons on the vehicle that was provided for me each day.

Head Waitress

White Spot Restaurant
03.1990 - 08.1996
  • Improved customer satisfaction by providing attentive and friendly service to patrons.

Education

- Grade 12

Elphinstone Secondary
Gibsons B.C.

ASL American Sign Language

Vancouver Community College
Burnaby B.C.
03.1989

Skills

  • Extremely good with people Have the ability to understand how they are feeling even if they come across angry The ability to empathize, listen, and problem solve on the spot

Languages

English
Professional Working

Timeline

Company Owner/driver/dispatcher

Just Call Terry
11.2004 - 08.2023

Taxi Driver

Yellow Cabs Squamish
10.1997 - 09.2004

Head Waitress

White Spot Restaurant
03.1990 - 08.1996

- Grade 12

Elphinstone Secondary

ASL American Sign Language

Vancouver Community College
Terry Hein