To obtain a position where I can provide high-quality service and contribute to an excellent customer experience through strong technical skills, effective communication, and reliability.
Overview
2026
2026
years of professional experience
Work History
Route Service Manager
Interstate Batteries of Calgary
09.2013 - 08.2025
Managed shipping and receiving processes, including ordering inventory to maintain optimal stock levels.
Handled office administration duties such as data entry and vendor coordination to ensure smooth operations.
Serviced assigned routes with timely deliveries, maintaining accurate inventory levels to meet client needs.
Optimized route efficiency through analysis and weekly scheduling improvements, reducing travel time and increasing capacity.
Addressed and resolved customer concerns promptly, enhancing satisfaction and retention.
Enforced safety protocols and conducted regular safety training and audits to ensure compliance with regulations and maintain a secure work environment.
Warehouse Technician
Central Alberta Tile One
01.2010 - 01.2013
Received and verified incoming shipments, organized inventory with clear labeling.
Delivered products to job sites safely and on time.
Skilled in blending stains, finishes, and wood types for seamless integration in various projects.
Assembly Line Production Worker
Sypder Controls
2004 - 2008
Followed detailed assembly instructions and procedures.
Demonstrated strong multitasking and quality control skills while managing multiple assembly tasks.
Diagnosed and repaired faulty electrical components.
Performed quality control testing and certification to ensure systems met specifications.
Education
Warehouse\Parts Technician -
McBride Career Group
Red Deer, AB
10-2009
No Degree -
Burman University, (Canadian University College)
Lacombe, AB
04-2005
High School Diploma -
Parkview Adventist Academy
Lacombe, AB
06-2004
Skills
Proficient in Microsoft Office and various data management/communication tools
Skilled in the use of hand and power tools for assembly, repair, and construction
Strong problem-solving ability; able to pivot plans effectively and maintain productivity under pressure
Quick to adapt to changing priorities while maintaining focus and composure
Experienced in diagnosing, troubleshooting, and repairing electronic systems
Strong interpersonal skills; able to build and maintain long-term customer relationships
Customer-focused approach to problem resolution and service delivery
Effective at managing schedules and coordinating resources to meet deadlines
20 years of forklift operation experience
Valid Class 5 Alberta Driver's License with Air Brake (Q Endorsement)
Lead Delivery Driver / Warehouse Assistant at Interstate Batteries DistributionLead Delivery Driver / Warehouse Assistant at Interstate Batteries Distribution