Terry Gallagher
Muskoday First Nation,SK
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Owner/ Operator
STG Roadside Diner
03.2018 - 08.2018
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Admissions Administrator
Academy Of Learning Career College
02.2013 - 08.2015
- Provided exceptional customer service to applicants, addressing concerns or questions promptly and professionally.
- Maintained accurate records of all applicants, ensuring timely processing of applications and admission decisions.
- Assisted in reviewing applications, evaluating transcripts, and making admission recommendations based on established criteria.
- Supervised work-study students assisting within the admissions office, providing guidance on daily tasks.
- Created marketing materials highlighting program benefits and institutional strengths for use at college fairs and other recruitment events.
Supervisor
Northern Lights Video
10.2010 - 08.2012
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Keyholder Manager
Fields
12.2010 - 07.2012
- Accepted and processed customer returns.
- Organized staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
- Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
- Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
- Resolved customer complaints promptly, fostering a high level of satisfaction and loyalty among patrons.
Education
Graduate Certificate - Accounting/Bookkeeping
Academy of Learning College
Prince Albert, SK06.2014
GED -
SIAST
Prince Albert, SK06.2004
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Staff Training and Development
- Personnel Management
- Payroll Processing
- Human Resources
- Strong Work Ethic
- Dependable and reliable
Languages
English
Full Professional
Hobbies
I love to read, and do crossword puzzles. I enjoy spending time with family and friends. But I love spending time at the barn yard with my goats.
Quote
The best way out is always through.
Robert Frost
Timeline
Owner/ Operator
STG Roadside Diner
03.2018 - 08.2018
Admissions Administrator
Academy Of Learning Career College
02.2013 - 08.2015
Keyholder Manager
Fields
12.2010 - 07.2012
Supervisor
Northern Lights Video
10.2010 - 08.2012
Graduate Certificate - Accounting/Bookkeeping
Academy of Learning College
GED -
SIAST
Similar Profiles
Autumn CasagrandeAutumn Casagrande
Restaurant Hostess at Johnny's Roadside DinerRestaurant Hostess at Johnny's Roadside Diner
Gilma MaldonadoGilma Maldonado
Operations Specialist at STG LOGISTICSOperations Specialist at STG LOGISTICS
Avishek DasAvishek Das
Senior Software Engineer at STG LABSSenior Software Engineer at STG LABS