Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Terry Cooper

Penticton,BC

Summary

I have a proven record of enhancing patient care in a clinical setting . I excel in client care, interpersonal skills and communication thus improving customer experiences across diverse roles , including the wine industry. I feel I have demonstrated a unique blend of technical proficiency and energetic customer support through different training and life experience.

Overview

6
6
years of professional experience

Work History

Cashier

London Drugs
Penticton, British Columbia
10.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.

Wine Tasting Associate

Upper Bench Winery
Naramata, British Columbia
05.2024 - 10.2024

Greeted Clients warmly

Told clients the story of the vineyard and explained the characteristics of each wine

Performed cash register functions accurately and efficiently

Stocked shelves with merchandise and ensured product displays were neat and orderly.

Served wine and food on patio when required

I spent time with clients to make their experience as memorable as possible.

Wine Tasting Associate

Wild Goose and Noble Ridge
Penticton, British Columbia
04.2020 - 10.2022

In 2020, I decided to change careers, explore my options, and give the wine industry a try.

I worked at Noble Ridge in 2020 and then the subsequent year I worked at Wild Goose winery for a season.

I love working with people and also the social aspect of working at a winery.

Dental Hygienist

Dr Jasper
Penticton, British Columbia
03.2019 - 12.2020
  • Developed treatment plans based on diagnosis and discussed with dentists.
  • Recognized warning signs of serious conditions such as cancer or diabetes through clinical observations.
  • Maintained accurate records of patient treatment plans using electronic medical records software.
  • Educated patients about good nutrition for maintaining healthy teeth and gums.
  • Assessed overall oral health by examining teeth and gums for signs of disease or other irregularities.
  • Demonstrated use of dental instruments, including scalers, curettes, air polishers, and ultrasonic devices.
  • Conducted x-rays to detect potential issues such as decay, cysts, tumors and bone loss.
  • Administered local anesthetics prior to dental treatments when necessary.

Education

Microsoft Office Basics

Power Concepts
Kelowna, BC
12-2024

Accelerated Beverage Industry Training Tier 2

Tota
Penticton, BC
11-2024

Certificate Foodsafe Level 1

Online
05-2024

Accelerated Beverage Industry Training Tier One

Tota
Penticton, BC
04-2024

Serving It Right Certificate

Online
04-2021

Diploma of Dental Hygiene 3 Years - 3 Year Dental Hygiene Diploma

College of New Caledonia
Prince George, BC
04-1991

Skills

  • Communication/Customer Support
  • Attention to Detail
  • Problem solving
  • Time Management
  • Excellent Interpersonal Skills
  • Upbeat/Energetic

Affiliations

  • Telemark Skiing
  • Weight Training

Timeline

Cashier

London Drugs
10.2024 - Current

Wine Tasting Associate

Upper Bench Winery
05.2024 - 10.2024

Wine Tasting Associate

Wild Goose and Noble Ridge
04.2020 - 10.2022

Dental Hygienist

Dr Jasper
03.2019 - 12.2020

Microsoft Office Basics

Power Concepts

Accelerated Beverage Industry Training Tier 2

Tota

Certificate Foodsafe Level 1

Online

Accelerated Beverage Industry Training Tier One

Tota

Serving It Right Certificate

Online

Diploma of Dental Hygiene 3 Years - 3 Year Dental Hygiene Diploma

College of New Caledonia
Terry Cooper