Terry Clodd
Keswick,ON
Summary
Accomplished Landscape Foreman with a proven track record at Taurus Property Management, enhancing customer satisfaction and expanding client networks through expert landscape design and superior customer relationship management. Skilled in equipment maintenance and team leadership, consistently delivering high-quality service and operational excellence.
Overview
32
32
years of professional experience
Work History
Landscape Foreman
Taurus Property Management
02.1992 - Current
- Operated landscaping equipment with focus on safety and machine longevity.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Communicated with clients to provide price quotes, discuss design needs and schedule work.
- Supervised team member performance to meet client deadlines and requirements.
- Developed lasting customer relationships and grew network over time.
Manager
Jiffy Lube
10.2021 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Preformed oil changes, tire rotations/changes and other vehicle maintenance.
Small Engine Mechanic
BRC Rental
03.2016 - 09.2019
- Reduced equipment downtime by performing routine maintenance on lawn mowers, snow blowers, and other small machinery.
- Repaired Skit Steers and Excavators
- Provided excellent customer service, addressing concerns and answering technical questions regarding equipment maintenance and operation.
- Dismantled engines using hand tools and examined parts for defects.
- Delivered high-quality repair service, ensuring customer loyalty and repeat business.
- Listed work performed on each unit in order to properly invoice customers.
Education
High School Diploma -
Sutton District High School
Sutton, ONSkills
Landscape design
Snow Removal
Hardscape Installation
Equipment Maintenance
Lawn and Grounds Maintenance
Customer Relationship Management (CRM)
Performance Management
Engine diagnostics
Hand-tool proficiency
Delivery schedules
Preventive Maintenance
Parts Inventory Management
Languages
English
Native or Bilingual
Timeline
Manager
Jiffy Lube
10.2021 - 05.2024
Small Engine Mechanic
BRC Rental
03.2016 - 09.2019
Landscape Foreman
Taurus Property Management
02.1992 - Current
High School Diploma -
Sutton District High School