Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Terry Caetano

Montreal
Terry Caetano

Summary

With over five years of dedicated experience in project coordination and development, my expertise lies in spearheading complex projects at Public Services and Procurement Canada. I am committed to delivering excellence, fostering inter-ministerial collaboration, and driving cost-effective solutions. My mission aligns with our organization's aim to enhance quality and productivity while embracing innovative work process improvements. This role enables me to bring diverse perspectives and contribute significantly to our team's success. At Public Services and Procurement Canada, my responsibilities encompass coordinating with project managers and various ministries, ensuring the seamless execution of development projects. I have honed skills in operations management, problem-solving, and implementing cost-saving initiatives. My focus on continuous learning through online training opportunities has kept me at the forefront of industry standards, allowing me to add substantial value to our department and organization.

Experienced with coordinating fundraising campaigns and donor events. Utilizes project management skills to streamline operations and increase efficiency. Track record of fostering strong relationships with donors and stakeholders.

Diligent Development Coordinator with strong background in planning and executing fundraising strategies. Successfully coordinated multiple donor events and grant proposals, resulting in enhanced funding opportunities. Demonstrated proficiency in project management and donor relations.

Overview

20
years of professional experience

Work History

Public Services and Procurement Canada | Services publics et Approvisionnement Canada

Project Development Coordinator
12.2018 - Current

Job overview

  • Project Coordinator Job Duties:
  • - Working with Project Managers and coordinating between ministries
  • - Responsible for delivering development projects of varying size and complexity
  • - Accomplishes work requirements by orienting, scheduling, and well as inter Minister Communication
  • - Meets work standards by following production, productivity, quality, and service standards
  • - Resolving operational problems; identifying work process improvements
  • - Meets cost standards by monitoring expenses; implementing cost-saving actions
  • - Updates job knowledge by participating in online training opportunities
  • - Enhances department and organization reputation
  • - Exploring opportunities to add value to job accomplishments
  • Skills and Qualifications developed:
  • Foster Teamwork
  • Analytical Skills
  • Data Analysis
  • Program Management
  • Supervision
  • Quality Management
  • Results Driven, Delegation
  • Time Management
  • Proactive
  • AutoCAD ( Engineering ) Designs
  • Procurement / Finance Planning

Gameloft

Project Coordinator : Coordonnateur de projet
07.2017 - 11.2018

Job overview

  • Project Coordinator Job Duties:
  • - Responsible for delivering GNS development projects of varying size and complexity
  • - Accomplishes work requirements by orienting, assigning, scheduling, and coaching employees
  • - Meets work standards by following production, productivity, quality, and service standards
  • - Resolving operational problems; identifying work process improvements
  • - Meets cost standards by monitoring expenses; implementing cost-saving actions
  • - Updates job knowledge by participating in online training opportunities
  • - Enhances department and organization reputation
  • - Exploring opportunities to add value to job accomplishments
  • Skills and Qualifications developed:
  • Performance Management
  • Project Management
  • Foster Teamwork
  • Supervision
  • Quality Management
  • Tracking Budget Expenses
  • Results Driven, Delegation
  • Time Management
  • Proactive
  • Staffing

Canadian Olympic Committee

System Administrator : Administrateur système
05.2014 - 06.2017

Job overview

  • System Administrator Duties:
  • - Manage all operating systems and end-user software
  • - Manage LDAP and storage allocations in accordance with best practices
  • - Perform network and security audits
  • - Deploy workstations, servers, printers, scanners, firewalls and Audio-Visual equipment
  • - Responsible for performing system backups and restores
  • - Recommend, schedule, and perform software and hardware improvements, upgrades, patches
  • - Enforce security guidelines for access, passwords, and security levels
  • Skills and Qualifications developed:
  • Active Directory
  • Hardware Support
  • Software Support
  • Quality Management
  • Time Management
  • Proactive

Maysys Group

System Administrator
03.2013 - 03.2014

Job overview

  • The duties are wide-ranging, and vary widely from charged with installing, supporting and maintaining servers or other computer systems, and planning for and responding to service outages and other problems
  • Scripting or light programming, project management for systems-related projects
  • Supervising or training computer operators, and being the consultant for computer problems beyond the knowledge of technical support staff
  • Meeting with Clients and consulting them in Infrastructure or Server Upgrades or Support.

Nokia

Network Operations Engineer
09.2009 - 02.2013

Job overview

  • Service Operations Engineer
  • Monitor and Ensure network state of activity and latency
  • Administrated Windows Servers and Red hat Linux Servers
  • Assisted in Remote Restart/Shutdown/Start up of Several Network Devices
  • Executed Thread-Core-Heap Dumps for R&D Developement
  • Assisted in Creation of Work Documentation to better cross-train and up-train newhires
  • Configured and Supported Nagios – Monitoring system as well Update and Admin work
  • Timeline Creation and MRI Documentation to track Incidents that have occurred
  • Assisted and Presently working with the Move of Services Project from MTL to India
  • ( Training New Members, Tool Creation-HTML Interfaces, Knowledge Transfer )

CGI

Technical Support / Level 1
04.2006 - 07.2009

Job overview

  • Technical Support
  • Assisted Internal Staff via Phone with Login issues, Lotus Notes access and Internal Software Access
  • Helped update and Create Knowledge Base Documents
  • Worked with Back-Office team with E-mail and Documentation
  • Back up Shift-lead when not Present or on vacation

TELUS

Technical Support / Level 1
07.2005 - 12.2006

Job overview

  • Technical Customer Care / Technical Support
  • Answered and Supported ADSL Technical Support Questions
  • Answered and Assisted Clients with Billing Issues
  • Routed or Dispatched Major Outages/Problems to Tier 2 or On Road Support
  • Assisted Clients with Initial Setup and Installation of ADSL Connection

Education

John F. Kennedy Business Centre

DEP from Computing Support
01.2003

John F. Kennedy Highschool

Highschool Diploma
01.1999

Skills

  • Resource allocation management
  • Creative problem-solving
  • Client relationship management
  • Collaborative teamwork
  • Nonprofit sector experience
  • Building and managing relationships
  • Financial oversight
  • Teamwork
  • Problem-solving
  • Decision-making

Languages

English
French
Portuguese

Timeline

Project Development Coordinator

Public Services and Procurement Canada | Services publics et Approvisionnement Canada
12.2018 - Current

Project Coordinator : Coordonnateur de projet

Gameloft
07.2017 - 11.2018

System Administrator : Administrateur système

Canadian Olympic Committee
05.2014 - 06.2017

System Administrator

Maysys Group
03.2013 - 03.2014

Network Operations Engineer

Nokia
09.2009 - 02.2013

Technical Support / Level 1

CGI
04.2006 - 07.2009

Technical Support / Level 1

TELUS
07.2005 - 12.2006

John F. Kennedy Highschool

Highschool Diploma

John F. Kennedy Business Centre

DEP from Computing Support
Terry Caetano