Terry Bell
Binbrook,ON
Summary
Resourceful and personable with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment.
Overview
30
30
years of professional experience
Work History
Service Coordinator
Hamilton Health Sciences Corporation
01.2024 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Coordinated with vendors and suppliers to maintain optimal inventory levels of equipment, and parts required.
Logistics
Hamilton Health Sciences Corporation
03.2018 - 01.2024
- Defined logistics strategy within [Type] policies and procedures for effective integration of logistics operation
- Streamlined communication between departments, ensuring seamless logistics operations.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Die Setter
El-Met Parts
12.1993 - 03.2018
- Assisted in troubleshooting and resolving mechanical issues, minimizing interruptions to production schedules.
- Maintained a safe work environment by following all safety guidelines and procedures while operating machinery.
- Supported new employee training, sharing knowledge of die setter best practices and techniques.
- Ensured proper handling of dies by using appropriate lifting equipment, minimizing potential damage or injury risks.
- Reduced downtime for equipment maintenance by performing routine inspections and cleaning of dies.
- Communicated effectively with supervisors regarding any concerns or issues related to die setting operations.
- Collaborated closely with tooling department for proper die storage, handling, and transportation within the facility.
Education
High School Diploma -
St Mary's
Hamilton, ON06.1991
Skills
- Telephone communication
- Accurate Recordkeeping
- Notetaking and documentation
- Goal Setting
- Resource Utilization
- Team Oriented
- Work well with others
Languages
English
Elementary
Timeline
Service Coordinator
Hamilton Health Sciences Corporation
01.2024 - Current
Logistics
Hamilton Health Sciences Corporation
03.2018 - 01.2024
Die Setter
El-Met Parts
12.1993 - 03.2018
High School Diploma -
St Mary's
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