Dynamic Registered Social Worker with a successful track record at Nicola Valley Shelter and Support Society, specializing in consulting and relationship building. Proven ability to support victims of abuse and facilitate emergency shelter placements while enhancing client support systems and service delivery efficiency. Strong leadership skills in supervising office operations, optimizing processes, and ensuring compliance, all while fostering team development and collaboration. Recognized for high productivity and exceptional customer service, committed to maintaining accuracy in managing documentation and workflow.