Terry A. Chavez
Vista
Summary
Dynamic Quality Assurance Supervisor with extensive experience at Ortho Organizers Inc., adept in FDA and ISO regulations. Proven track record in leading teams to enhance quality metrics and drive continuous improvement. Skilled in quality inspection tools and fostering collaboration, while fluent in English and Spanish to support diverse teams.
Overview
41
41
years of professional experience
Work History
Manufacturing Specialist
Sendx Medical
Carlsbad
09.2018 - 12.2025
- Operated advanced manufacturing equipment for medical device production.
- Assembled components following strict quality control standards.
- Collaborated with cross-functional teams to optimize production processes.
- Maintained inventory levels of raw materials and supplies.
- Ensured compliance with safety regulations and best practices.
- Conducted equipment maintenance and troubleshooting as needed.
- Trained new employees on manufacturing procedures and safety protocols.
CNS ASSISTANT 1
Vista Unified school district
09.2016 - 06.2018
- Serve food at assigned location or package food for transport
- Clean and operate Kitchen equipment such as ovens, hot and cold carts
- Steam table, slicer, mixer, cooler and can opener.
- Maintain records as assigned.
- Current food handlers certification
Quality Assurance Inspector
Lancer Orthodontics
01.2011 - 01.2012
- Member of the MRB Committee.
- Investigation of all Non-conforming products rejected from production.
- Performed root cause investigation of Customer Complaints.
- Received and inspected all products returned from customers for credit.
- Used calipers, pin gauges, radius gauges, thread gauges.
Quality Inspector (Receiving Inspector)
Outsource Manufacturing
Carlsbad
01.2008 - 01.2011
- Inspect all incoming parts including complex machine parts
- Processed all defective parts including those from production, Per MRB procedures.
- Used Vista operating system.
- Used calipers, pin gauges, Surface plate, digital compass, radius gauges, thread gauges.
- Conducted first article inspection.
- Certified as a specialist - IPC A-610
- Carlsbad CA
Quality Assurance Supervisor
Ortho Organizers Inc.
Carlsbad
01.1991 - 01.2008
- Led a 5-member team in the day-to-day quality control and quality assurance responsibilities:
- Responsible for all management, task assignments, scheduling, training, disciplinary actions and performance reviews of department personnel.
- Leader of Material Review Board; responsible for documentation, investigation, and disposition of all non-conforming product.
- Implemented AQL Statistical Sampling per ANSI/ASQ Z 1.4.
- Performed new tool/mold qualifications for production use.
- Conducted First Article approvals in support of manufacturing operations.
- Ensured departmental compliance with all Quality System Regulations and requirements
- Developed quality metrics and feedback to drive continuous quality improvement.
- Performed root cause investigation of Customer Complaints.
- Expert knowledge and use of quality tools and measurement systems; including Blueprints and Engineering Drawings, Tool Makers scope, Comparator, Micrometer, and Calipers.
- Developer and Manufacturer of Orthodontic Medical Devices and Systems for Global Markets
Quality Inspector, Customer Service Representative
Ortho Organizers Inc.
Carlsbad
01.1985 - 01.1990
- Checked production parts hourly.
- Performed Screening and Final inspection of orthodontic brackets for dimensional accuracy and defects.
- Placed orders and resolved complaints as customer service representative.
- Developer and Manufacturer of residential and industrial controls
Education
Certificate -
OSHA
Carlsbad, CA05-2025
Skills
- Quality inspection tools and methods
- FDA Quality System Regulations
- ISO Quality System Regulations
- Regulatory Requirements for Complaint Handling
- QUEST Management Development
- Supervisory Training
- Orthodontic Training
- Bi-Lingual (Fluent in English and Spanish)
Additional Information
Letters of recommendation, awards, training, and personal references available upon request.
Training 1985-1990 ,1991-2008
- Expert skills in the use of numerous quality inspection tools and methods
- FDA and ISO Quality System Regulations training
- Regulatory Requirements for Complaint Handling Training
- QUEST Management Development and Supervisory Training
- Orthodontic Training
- Bi-Lingual (Fluent in English and Spanish)
Timeline
Manufacturing Specialist
Sendx Medical
09.2018 - 12.2025
CNS ASSISTANT 1
Vista Unified school district
09.2016 - 06.2018
Quality Assurance Inspector
Lancer Orthodontics
01.2011 - 01.2012
Quality Inspector (Receiving Inspector)
Outsource Manufacturing
01.2008 - 01.2011
Quality Assurance Supervisor
Ortho Organizers Inc.
01.1991 - 01.2008
Quality Inspector, Customer Service Representative
Ortho Organizers Inc.
01.1985 - 01.1990
Certificate -
OSHA