Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrilynn Bagnell

Calgary,Alberta

Summary

Seasoned financial manager offering 3 years of experience in automotive financing. Familiar with collaborating with all major prime and sub-prime banks to set up lending programs and close customer deals. Exceptional communicator and conflict manager with expertise in building rapport and driving sales.

Overview

9
9
years of professional experience

Work History

Special Finance Manager

Carmac Finance
03.2021 - Current
  • Reviewed financial documents, pay stubs and statements.
  • Interviewed customers, evaluated histories and offered options.
  • Verified and processed credit applications from customers.
  • Planned, developed and managed sub-prime lending program guidelines.
  • Achieved goal 10 units per month average through 2023 with average gross profit of 7600 per unit
  • Reviewed documentation and identified financial discrepancies to ensure prompt funding

Assistant General Manager

Smitty's Restaurant & Lounge
05.2021 - 01.2022
  • AGM audits, daily cash and sales reports
  • Inspire and motivate teams in a fast-paced environment
  • Create and manage effective front of house work flow
  • Cultivate relationships with employees and customers
  • Order and manage liquor and beer inventory
  • De-escalate angry customers and provide a peaceful solution.
  • Mentored and motivated team members to achieve challenging business goals.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Assisted in recruiting, hiring and training of team members.

Assistant General Manager

Boston Pizza
01.2015 - 01.2021
  • Inspire and motivate teams in a fast-paced environment
  • Create and manage effective work flow between front and back
  • Cultivate relationships with employees and customers
  • Completed tasks as assigned by general manager
  • Provided training for all positions within company
  • De-escalate angry customers and provide a peaceful solution.

General Manager (Interim Maternity Position)

Boston Pizza
02.2019 - 07.2020
  • Promoted positive attitude for team
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Communication liaison between head office and staff
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Education

Business Administration Management -

Robertson College
Winnipeg, MB
06.2018

Skills

  • Proficient with Microsoft Office suite and inventory management system
  • Proficient knowledge using POS equipment
  • Relationship building and networking skills
  • Exceptional ability to multi-task
  • Experience with managing teams in a challenging, fast paced environment
  • Inventory management
  • Expense management
  • Human Resources (Hiring, scheduling, training, etc)
  • Sub-Prime Lending Management
  • Lead Generation
  • Lender Negotiation
  • Credit Report Understanding
  • Financial History Reviews
  • Staff Training
  • Customer relationship development

Timeline

Assistant General Manager

Smitty's Restaurant & Lounge
05.2021 - 01.2022

Special Finance Manager

Carmac Finance
03.2021 - Current

General Manager (Interim Maternity Position)

Boston Pizza
02.2019 - 07.2020

Assistant General Manager

Boston Pizza
01.2015 - 01.2021

Business Administration Management -

Robertson College
Terrilynn Bagnell