Terrilyn Banks
San Francisco
Summary
Versatile public sector professional with 13+ years of experience spanning K–12 education, behavioral health, special education, property management, and IT support. Holds a California Education Specialist Instruction Credential, reflecting a deep commitment to instructional excellence and equity. Proven ability to manage IEPs, deliver trauma-informed care, lead high-impact projects, and analyze complex behavioral and business data. Skilled in aligning people, policy, and performance to drive innovation in education, youth services, and technology-based environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Counselor / Teacher
Seneca Family of Agencies
Oakland
06.2024 - Current
- Provide individualized support and behavior intervention to students with emotional and developmental needs.
- Use data tools (Excel, SQL) to identify behavior patterns, track interventions, and report clinical progress.
- Collaborate cross-functionally to assess mental health diagnoses and support medication planning.
Real Estate Operations Manager
Terry & TC Properties
Lake Charles
01.2019 - Current
- Oversaw three home projects from acquisition through renovation and sale, including two successful closings.
- Managed rental operations: leasing, tenant communications, expense tracking, and maintenance.
- Maintained business financials, coordinated bookkeeping for tax season, and identified strategic tax write-offs.
- Used SQL, Power BI, Excel, and project management tools (Visio, MS Project) to analyze performance trends and manage budgets.
- Managed Zendesk and JIRA to track member communications, technical support cases, and implementation feedback.
Hospital Homebound Special Education Teacher (K–12)
Calcasieu Parish School Board
Lake Charles
08.2019 - 12.2024
- Taught core subjects one-on-one to medically homebound students across grade levels.
- Developed and managed IEPs, coordinated services with general education teachers.
- Maintained compliance with state and federal special education laws.
Mental Health Specialist
Methodist Children’s Home of Southwest Louisiana
Sulphur
10.2022 - 08.2023
- Delivered trauma-informed care to children and adolescents in residential placement.
- Assisted with behavioral interventions and therapeutic activity planning.
- Supported clinical staff in creating safe, structured environments.
Math & Science Teacher, Grades 6–8
Calcasieu Parish Alternative School
Lake Charles
08.2018 - 06.2019
- Created daily math and science lesson plans for middle school students in an alternative setting.
- Implemented behavior support plans and individualized instruction for diverse learners.
- Established classroom routines to enhance engagement and discipline.
6th Grade Resource Teacher
S.J. Welsh Middle School
Lake Charles
08.2018 - 06.2019
- Delivered academic accommodations and behavioral support aligned with IEP goals.
- Collaborated with general education faculty to support inclusive instruction.
Long-Term Substitute Teacher
Jake Drost Special School
Sulphur
08.2016 - 06.2017
- Designed IEP-driven lesson plans and reported weekly progress to administrators and parents.
- Provided instruction and life skills coaching.
Education
Master of Arts - Special Education
Grand Canyon University
Phoenix, AZ04-2018
Bachelor of Science - Nutritional Sciences
Lamar University
Beaumont, TX12-2014
Skills
Behavioral & Mental Health:
Trauma-Informed Care, Crisis Intervention, Behavior Modification, Therapeutic Interventions, Individual Counseling, Group Psychotherapy, Risk Assessments, Case Management, Sexual Assault & Abuse Support, Eating Disorder Awareness, Solution-Focused Counseling, Empathy Development, Family Systems Theory
Education & Special Instruction:
IEP Development & Compliance (IDEA, ADA), Curriculum Differentiation, Academic Progress Monitoring, Social-Emotional Learning, Inclusive Instruction (K–12), Special Education Service Delivery, Behavioral Assessment & Planning, Classroom Management, Social Skills Training, Professional Development Facilitation
Data Analysis & Reporting:
SQL Querying, Power BI Dashboards, Microsoft Excel, Visio, MS Project, Trend Analysis, Clinical Documentation Review, KPI Interpretation, Data-Informed Decision Making, Case Record Auditing
Operations & Business Management:
Real Estate Project Oversight, Rental & Tenant Coordination, Bookkeeping & Tax Preparation, Financial & Resource Management, Strategic Planning, Property Vendor Coordination, Asset & Expense Tracking
Customer & Technical Support:
Zendesk & JIRA (Client Ticketing), Google Workspace, Microsoft Office Suite, Zoom & Microsoft Teams, Learning Management Systems (LMS), Student Information Systems (SIS), Records Management, Workflow Optimization
Leadership & Interpersonal Communication:
Team Leadership, Cross-Functional Collaboration, Conflict Resolution, Stakeholder Communication, Care Coordination, Time Management, Bilingual Communication (English & [insert second language]), Strong Public Speaking
Certification
- Education Specialist Instruction Credential
California Commission on Teacher Credentialing
Valid: 12/18/2024 – 01/01/2030
Credential ID: 250039619
References
References available upon request.
Timeline
Mental Health Counselor / Teacher
Seneca Family of Agencies
06.2024 - Current
Mental Health Specialist
Methodist Children’s Home of Southwest Louisiana
10.2022 - 08.2023
Hospital Homebound Special Education Teacher (K–12)
Calcasieu Parish School Board
08.2019 - 12.2024
Real Estate Operations Manager
Terry & TC Properties
01.2019 - Current
Math & Science Teacher, Grades 6–8
Calcasieu Parish Alternative School
08.2018 - 06.2019
6th Grade Resource Teacher
S.J. Welsh Middle School
08.2018 - 06.2019
Long-Term Substitute Teacher
Jake Drost Special School
08.2016 - 06.2017
Master of Arts - Special Education
Grand Canyon University
Bachelor of Science - Nutritional Sciences
Lamar University
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