Terrie Pickering
Duncan,BC
Summary
Dynamic and compassionate funeral service professional with extensive experience at Dignity Memorial. Proven expertise in modern embalming methods and exceptional customer relationship management. Recognized for effective team leadership and collaborative decision-making, ensuring memorable services while adhering to budget constraints. Committed to continuous improvement and fostering positive relationships within the community.
Overview
15
15
years of professional experience
Work History
Director
Dignity Memorial
09.2010 - Current
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, coroner and members of clergy to coordinate final arrangements.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Completed death certificates, burial permits and other legal documents for families.
- Embalmed human remains to slow decomposition and improve appearance
Embalmer
Dignity Memorial
09.2010 - Current
- Prepared remains for services, viewings, and cremations.
- Sutured incisions with precision and attention to detail.
- Adhered to health and sanitation laws for all embalming processes.
- Utilized embalming techniques to restore deceased bodies to suitable conditions for viewing.
- Conducted removal of bodies from place of death, transporting to funeral home.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated leadership skills in managing projects from concept to completion.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Excellent communication skills, both verbal and written.
Education
Funeral Director License / Embalmer -
Canadian College of Funeral Service
Vancouver, BC06-2012
Skills
- Customer relationship management
- Effective team leadership training and mentoring
- Collaborative decision-making
- Cremation process expertise
- Proficient in modern embalming methods and restoration
- Memorial service organization
- Employee scheduling
- Budget management
- Proven sales ability
- Body preparation
- MS word, excel, HMIS, Compass
Timeline
Director
Dignity Memorial
09.2010 - Current
Embalmer
Dignity Memorial
09.2010 - Current
Funeral Director License / Embalmer -
Canadian College of Funeral Service
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