Terri Terhune
Carlsbad
Summary
Dynamic sales and business development leader with a proven record of generating qualified pipeline, exceeding quota, and closing high-value contracts. Skilled in cold outreach, strategic account planning, and consultative selling. Strong command of intelligence platforms (ZoomInfo), engagement tools (Outreach), and CRM systems (Salesforce) to maximize efficiency and revenue performance. Recognized for exceptional collaboration, follow-through, and ability to influence outcomes across diverse stakeholders. Client services professional prepared to bring strategic vision and leadership to foster client success. Proven ability to manage and nurture client relationships while driving team performance to exceed client expectations. Recognized for reliability and adaptability in dynamic environments, with expertise in client relationship management and strategic planning.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Client Services Director
Bright Horizons
Newton, MA
10.2017 - 03.2026
- Increased program awareness by serving as a trusted advisor to business owners, brokers, HR leaders, and benefits managers, clearly articulating the value of Bright Horizons solutions for both employers and employees.
- Expanded account growth by strategically managing a high volume of clients and guiding them through the complete sales cycle.
- Improved program delivery by partnering closely with internal operations teams to ensure seamless implementation and service execution.
- Strengthened broker relationships through consistent communication, timely data delivery, and proactive support for short-turnaround requests.
- Closed high-value contracts by identifying strong-fit prospects and managing complex, long-cycle opportunities from initial outreach through final negotiation and award of business.
- Recognized as a High Achiever in 2019 and 2024 for surpassing annual sales revenue targets.
Regional Account Manager
Wolters Kluwer Legal & Regulatory
Chicago, IL
01.2011 - 11.2017
- Grew and managed a $3M annual revenue territory across five states through strategic account planning and strong customer relationships.
- Exceeded new-sales quota four consecutive years through disciplined pipeline management and targeted outreach.
- Accelerated adoption of newly launched products by serving as a top performer in early-stage sales and market introduction.
- Increased qualified opportunities across Corporate, Legal, Academic, Healthcare, and Government sectors by aligning customer needs with internal technical and operational resources.
- Expanded new business by proactively hunting prospects and identifying high-value accounts.
- Improved close rates and shortened sales cycles through a consultative, research-driven sales approach.
- Delivered accurate monthly and annual forecasts through disciplined pipeline tracking and data-driven projections.
- Achieved Achievers Club recognition in 2015 and 2016 for top-tier performance.
- Closed high-value opportunities from discovery through final negotiation by managing the full sales cycle with precision and customer focus.
National Account Executive
SmartDraw Software, LLC
San Diego, CA
01.2011 - 12.2011
- Drove enterprise software sales into corporate and healthcare markets through assigned accounts and high-volume prospecting.
Territory Sales Manager
LexisNexis – Reed Elsevier
CA
01.2005 - 12.2010
- Delivered revenue growth by managing a multi-state territory and executing targeted sales strategies.
- Increased new business acquisition through proactive prospecting and consultative selling.
- Recognized as a go-to leader for product expertise and peer coaching.
- Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth rate at 9% or higher.
Education
Bachelor of Science - Business & Marketing
San Diego State University
San Diego, CASkills
- Sales Strategy
- Business Development
- Pipeline Growth
- Prospecting
- Consultative Selling
- Account Management
- Client Retention
- RFP Response
- Contract Negotiation
- Salesforce
- Outreach
- ZoomInfo
- Relationship Building
- Forecasting
- Cross-Functional Collaboration
Certification
- Business Etiquette Management (UCSD Extension)
- Winning Through Negotiation (Pepperdine University)
- Dale Carnegie Sales Course
- Territory Account Opportunity Planning (TSA Group)
- Selling to Senior Partners / C-Suite (TAS Group)
- SPIN Selling (Neil Rackham)
- SEMPO Certification – Search Engine Marketing
- Getting to "Closed" & Cold Calling Techniques (Stephan Schiffman)
- Solution Selling (Michael T. Bosworth)
- Strategic Selling (Miller Heiman)
- Insight Sales Software Sales Bootcamp
- Principal Financial Group – Basic Sales Training
Timeline
Client Services Director
Bright Horizons
10.2017 - 03.2026
Regional Account Manager
Wolters Kluwer Legal & Regulatory
01.2011 - 11.2017
National Account Executive
SmartDraw Software, LLC
01.2011 - 12.2011
Territory Sales Manager
LexisNexis – Reed Elsevier
01.2005 - 12.2010
Bachelor of Science - Business & Marketing
San Diego State University