Summary
Overview
Work History
Education
Skills
Timeline
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Terri Neuwerth

Terri Neuwerth

Oceanside

Summary

Dynamic Key Account Manager with a proven track record at Campari America, excelling in sales strategy and customer relationship management. Adept at resolving complex issues and managing substantial budgets, I drive growth through effective collaboration and strong communication skills, consistently achieving outstanding results in one of the most competitive and largest markets.

Overview

17
17
years of professional experience

Work History

Key Account Manager

Campari America
San Diego
11.2017 - Current
  • Develop and significantly grow assigned territory including on and off premise accounts using strong engagement, selling and marketing skills.
  • Resolve customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Use excellent listening and verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identify new business opportunities and leads.
  • Collaborate with cross-functional teams to ensure the delivery of high-quality solutions tailored to client needs.
  • Educate and manage the distributor through communication and sales tools, enhancing their ability to sell our products in the market.
  • Excellent event execution.
  • Properly manage $100,000 budget along with peripheral budgets to ensure successful numbers year after year.

Assistant District Manager

Southern Glazer's Wine and Spirits
San Diego
02.2008 - 11.2017
  • Provided leadership and direction to sales reps through regular coaching sessions.
  • Participated in recruitment activities such as interviewing candidates, reviewing resumes, and making hiring decisions.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Resolved customer issues promptly while maintaining excellent service standards.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Successfully and consistently completed supplier incentive programs.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Education

Bachelor of Arts - English Literature

Montana State University
Bozeman, MT
06-1995

Skills

  • Sales strategy
  • Problem Solving
  • Customer relationship management
  • Strong communication skills
  • Budget management
  • Event planning
  • Distributor management
  • Team player

Timeline

Key Account Manager

Campari America
11.2017 - Current

Assistant District Manager

Southern Glazer's Wine and Spirits
02.2008 - 11.2017

Bachelor of Arts - English Literature

Montana State University

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Terri Neuwerth