Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Terri MacNeil

Southwest Margaree,NS

Summary

Dedicated and versatile Cashier with a proven track record at Margaree Co Op, excelling in customer service excellence and POS system operations. Achieved high accuracy in cash handling and enhanced customer satisfaction through efficient service, leading to increased loyalty and repeat business. Demonstrates strong work ethic, professionalism, and the ability to adapt quickly to new technologies.

Overview

5
5
years of professional experience

Work History

Cashier

Margaree Co Op
02.2019 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

General Vanier
Oshawa, ON

Skills

Work Ethic and Integrity

Cash Handling

Cleaning and sanitizing

Customer service excellence

Money Handling

Reliability and punctuality

Cash Register Operation

Written and verbal communication

Organizational abilities

Professionalism and Courtesy

Refunds and exchanges

Issue Resolution

Cash Drawer Balancing

POS system operations

Staff Training

Refund handling

Languages

English
Elementary

Timeline

Cashier

Margaree Co Op
02.2019 - 07.2024

High School Diploma -

General Vanier
Terri MacNeil