Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Terri-Lynne Reynolds

Edmonton,AB

Summary

Compassionate Health Care Aide with Alberta Health Services, skilled in patient care and relationship building. Proven ability to enhance patient outcomes through effective communication and problem-solving. Recognized for implementing care plans and providing emotional support, ensuring a safe and comfortable environment for patients. Committed to quality assurance and continuous improvement in healthcare delivery.

Enjoyed teaching, learning, staying up to date and implementation of Occupational Health and Safety Regulations as part of an internal main hospital team.

Excelled at being a N95 Masks Fit Test instructor in-house to fellow staff at the hospital.

Overview

14
14
years of professional experience

Work History

Health Care Aide

Alberta Health Services, AHS
Edmonton, AB
04.2005 - 10.2018
  • Documented patient care information accurately in electronic health records.
  • Collaborated with interdisciplinary teams to enhance patient outcomes.
  • Educated patients and families on health management strategies and resources.
  • Participated in training sessions to improve caregiving skills and knowledge.
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Obtained patient or family member authorizations for tests and procedures.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Inspected equipment for defects and completed basic repairs.
  • Answered patient inquiries and provided information about healthcare services.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
  • Provided emotional support for patients and families during times of stress and uncertainty.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
  • Collaborated with multidisciplinary team members to develop individualized care plans for patients.
  • Promoted a clean and safe environment by adhering to strict infection prevention protocols.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Disinfected tools, equipment and surfaces between patients.
  • Assisted patients with therapy exercises as specified by care team.
  • Cleaned and set up rooms in preparation for patient appointments.
  • Completed necessary reports and documentation on time and to specifications.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.
  • Prepared and delivered meals to patients, assisting with feeding when necessary.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Educated patients on self-care techniques, empowering them to take control of their health management.
  • Managed challenging behaviors in dementia patients using evidence-based interventions.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Delivered compassionate care and clear communication in handling issues of death and dying.
  • Consistently received positive feedback from both patients and supervisors regarding quality of care provided.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Performed wound care tasks under the supervision of healthcare professionals, facilitating timely healing processes.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Provided family members with general health education and tips for patient care.

N95 Fit Test Instructor

Alberta Health Services
Royal Alexandra Hospital Edmonton Alberta
01.2015 - 01.2018

• safely instructed staff through proper technique in wearing N95 Masks

•preformed necessary inhalation spray tests on staff individually to ensure proper safe fit and seal of masks

•taught uses for N95 Masks and gave full information on

•completed all necessary documentation and certification

  • Facilitated classroom discussions, encouraging critical thinking and collaboration among students.
  • Implemented innovative teaching strategies to accommodate diverse learning styles.
  • Mentored junior instructors, fostering professional growth and sharing best practices in pedagogy.
  • Collaborated with faculty to develop curriculum aligned with educational standards and industry trends.
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Optimized day-to-day instruction to align educational strategies with industry best practices.
  • Developed and clearly presented classroom rules, guidelines and objectives.
  • Adapted teaching materials and methods during remote learning phases, ensuring continuity of education.

Infection Control/Occupation Health & Safety Reps

Alberta Health Services
Royal Alexandra Hospital Edmonton Alberta
01.2015 - 01.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Certification in Health Care Aid -

NAIT/ Nightingale Academy of Learning And Nursing
Edmonton, AB
03.2005

Skills

  • Compassionate
  • Reliable team player
  • Patient care
  • Patient relationship building
  • Safety precautions
  • Companionship and emotional support
  • Light housekeeping
  • Mobility assistance
  • Patient lifting
  • Trustworthy companion
  • Care plan implementation
  • Complex Problem-solving
  • Quality assurance
  • Bedside manner
  • Responding to emergencies
  • Adaptable
  • CPR/AED
  • Room preparation
  • Task prioritization
  • Organizational skills
  • Active listening
  • Team building
  • Progress tracking
  • Collecting specimens
  • Infection control procedures
  • Calm and level-headed under duress
  • Quick problem solver
  • Maintaining privacy
  • Activity planning
  • Patient management
  • Treatment plan implementation
  • Heartsaver first aid CPR AED (first aid CPR AED)
  • Interdisciplinary communication
  • Quality assurance controls
  • Basic life support
  • Observing responses
  • Specimen collection
  • Electronic charting
  • Medical records management
  • Shared governance
  • Activity coordination
  • Monitoring fluids
  • Admitting support
  • Intake recording
  • Respiratory equipment training
  • Able to lift number pounds
  • Range of motion exercises

Languages

English
Native or Bilingual

Timeline

N95 Fit Test Instructor

Alberta Health Services
01.2015 - 01.2018

Infection Control/Occupation Health & Safety Reps

Alberta Health Services
01.2015 - 01.2018

Health Care Aide

Alberta Health Services, AHS
04.2005 - 10.2018

Certification in Health Care Aid -

NAIT/ Nightingale Academy of Learning And Nursing
Terri-Lynne Reynolds