Summary
Overview
Work History
Education
Skills
References
Timeline
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Terri-Lynn Thomas

1552 Payette Drive Ottawa,ON

Summary

Resourceful Small Business Owner known for high productivity and efficient task completion. Specialize in strategic planning, financial management, and customer relationship building. Excel in communication, problem-solving, and adaptability. Skilled in streamlining processes and ensuring compliance, contributing to enhanced organizational efficiency.

Overview

13
13
years of professional experience

Work History

Small Business Owner

XO Creations
Ottawa, Ontario
11.2018 - Current
  • Managed daily operations and workflows for creative projects and client services.
  • Developed marketing strategies to promote products and increase brand awareness.
  • Coordinated with vendors to source materials and supplies for production needs.
  • Established strong relationships with clients to ensure satisfaction and repeat business.
  • Oversaw financial management, including budgeting and expense tracking.
  • Conducted market research to identify trends and customer preferences in design services.
  • Developed business plans and strategies to grow small business.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Records Clerk

Ontario Power Generation
Thunder Bay, Ontario
05.2012 - 10.2014
  • Managed records and documents within Ontario Power Generation's filing system.
  • Processed incoming and outgoing correspondence to ensure accurate documentation.
  • Maintained electronic databases for easy access to critical information.
  • Coordinated with various departments to streamline records management practices.
  • Trained new staff on proper record-keeping procedures and tools used.
  • Ensured compliance with regulatory requirements for document handling and storage.
  • Performed quality control checks to ensure accuracy of information entered into database.
  • Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
  • Participated in meetings and committees related to information management and governance.
  • Maintained records of materials using logbooks or computers and generated computerized reports.
  • Managed multiple projects and tasks simultaneously.
  • Participated in meetings, presentations and other events.
  • Created engaging presentations using multimedia resources.

Education

Graduate Certificate - Law Clerk

Algonquin College
Ottawa

Graduate Certificate - Office Administration

Confederation College
Thunder Bay, None

Skills

  • Financial management
  • Client relationship management
  • Market research
  • Business development
  • Data entry accuracy
  • Records management
  • Problem solving
  • Budget management
  • Planning and execution
  • Vendor relations
  • Small business operations
  • Schedule management
  • Team collaboration
  • Online research
  • Legal research
  • Legal terminology and concepts

References

References available upon request.

Timeline

Small Business Owner

XO Creations
11.2018 - Current

Records Clerk

Ontario Power Generation
05.2012 - 10.2014

Graduate Certificate - Law Clerk

Algonquin College

Graduate Certificate - Office Administration

Confederation College
Terri-Lynn Thomas