Terri-Lynn Romero
Hamilton,ON
Summary
Dedicated Registered Holistic Nutritionist (RHN), Mind Body Eating Coach and Somatic Therapist with a passion for supporting clients to live healthier lives through discovery of their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
5
5
years of professional experience
Work History
Health Coach
Able App
10.2023 - 07.2024
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success in nutrition, wellness and weight loss goals
- Implemented stress-reduction and motivational techniques into coaching sessions for improved mental well-being among clients.
- Maintained records of clients' health progress and compared to health goals.
- Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
REGISTERED HOLISTIC NUTRITIONIST
Khalili Second Nature
10.2019 - 08.2023
- Collaborated with Naturopathic Doctors, Osteopaths and Psychologists to develop detailed nutritional assessments for each patient based on health history, medical conditions and energy requirements.
- Maintained accurate and timely charts for each patient ( assessments, care plans, lab results and other required notes)
- Designed health education materials and aids including pamphlets & videos
- Created and managed social media posts for the clinic as contributed to newsletter content
- Conducted appointments virtually using Jane EMR as well as in-person
Customer Service Manager
Sanas Health Practice
05.2020 - 09.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Managed private Facebook group answering inquiries and privately coaching VIP customers.
Education
Bachelor of Science - Psychology
Athabasca University
Athabasca, ABDiploma - Natural Nutrition
Canadian School of Natural Nutrition
10.2019
Bachelor of Arts -
Brock University
06.2005
Skills
- Over 5 years experience working in a health and wellness counseling role
- Amazing ability to relate to others and connect quickly
- Experience working virtually with video-based client platform Jane EMR
- Nutritional knowledge
- Continuing Education Commitment
- Client Motivation Methods
- Goal establishment and monitoring
- Individual and group coaching
Affiliations
Mind Body Eating Coach Certification - December 2021
Institute for the Psychology of Eating
Somatic Therapist Diploma - June 2022
The Art of Listening to Your Body
Alumni Member in Good Standing with the Canadian School of Natural Nutrition
Timeline
Health Coach
Able App
10.2023 - 07.2024
Customer Service Manager
Sanas Health Practice
05.2020 - 09.2021
REGISTERED HOLISTIC NUTRITIONIST
Khalili Second Nature
10.2019 - 08.2023
Bachelor of Science - Psychology
Athabasca University
Diploma - Natural Nutrition
Canadian School of Natural Nutrition
Bachelor of Arts -
Brock University
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