Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Terri-Anne Thompson-Febril

Regina,SK

Summary

Energized by a dynamic career at Ranch Ehrlo Society, I excel in critical thinking and active listening, enhancing client progress and fostering strong relationships. My proven track record in conflict resolution and safety protocols showcases my ability to significantly improve community service access and family support systems.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Family Treatment Worker

Ranch Ehrlo Society
09.2022 - Current

· Monitor, evaluate, and record client progress concerning treatment goals.

· Provide home-based family services and support for family care functions, including supporting, role-modelling, and adequate parenting and pro-social skills, budgeting, household management, and meeting healthcare needs.

· Models a safe, nurturing, and structured living environment.

· Assists participants in independently accessing community services and resources; supports and implements treatment plans; and maximizes family strengths.

· Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.

· Developed rapport to create a safe and trusting environment for care.

· Administration- reports accurate and necessary information to ensure proper case planning and processes.

Youth Care Worker

Ranch Ehrlo Society
10.2018 - 09.2022

· Built and sustained trust to facilitate successful, professional relationships.

· Served as a role model by demonstrating appropriate examples for youth.

· Monitored activities to maintain a safe living and learning environment for youth.

· Collaborated with team to coordinate member care and develop treatment plans.

· Care and support vulnerable persons with complex needs, behavioural issues, developmental disabilities, mental health disorders, and other related issues.

· Engaging youth while completing activity and treatment programming.

· De-escalate situations and mediate during conflicts with youth.

· Ensure a safe and secure environment by following policies and procedures.

· Night shifts – Light household cleaning, waking youth, breakfast preparation and assisting in morning drop-offs.

· Administration- reports accurate and necessary information to ensure proper case planning and processes.

· Maintained confidentiality of records relating to clients' treatment.

Key Holder Sales Associate

Bench
05.2017 - 03.2020

· Open and close cash registers, count money, balance cash drawers, and make deposits.

· Greet customers and ascertain what each customer wants or needs.

· Compute sales prices and total purchases and receive and process cash or credit payments.

· Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

· Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

· Inventory stock and requisition new stock.

· Exchange merchandise for customers and accept returns.

Housekeeper

Mutchmore Lodge
01.2017 - 09.2017

· Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas to meet health standards.

· Plan menus, cook and serve meals and refreshments.

· Answer telephones and doorbells.

· Care for elderly persons by overseeing their activities, providing companionship, and assisting them with eating and other needs.

· Report any devious behaviour and incidents that may harm employees or residents.

Education

Bachelor of Indigenous Social Work - Social Work

First Nations University of Canada
Regina, SK
06.2027

High School Diploma -

Balfour Collegiate
Regina, SK
06.2017

Skills

    Critical Thinking

    Activity Implementation

    Safety Protocols

    Problem-Solving

    Active Listening

    Conflict Resolution

Certification

· First Aid and CPR certified

· WHMIS

· TCI- Therapeutic Crisis Intervention- 7th Edition

· ASIST- Applied Suicide Intervention Skills Training

· SafeTALK

· Motivational Interviewing- Level 1

· 4 Seasons of Reconciliation

CARE- Children and Residential Experiences

Volunteer Experience

Volunteer

Saskatchewan Youth In Care And Custody Network, REGINA, SK

December 2014 - July 2021

· Saskatchewan Youth in Care and Custody Network

·  Partaking in various focus groups, gathering information about experiences in or from child welfare care.

· Assist with setting up and taking down important events such as Child and Youth in Care Weeks.

· Assisted presenting at conferences- Congress 2019

Timeline

Family Treatment Worker

Ranch Ehrlo Society
09.2022 - Current

Youth Care Worker

Ranch Ehrlo Society
10.2018 - 09.2022

Key Holder Sales Associate

Bench
05.2017 - 03.2020

Housekeeper

Mutchmore Lodge
01.2017 - 09.2017

· First Aid and CPR certified

· WHMIS

· TCI- Therapeutic Crisis Intervention- 7th Edition

· ASIST- Applied Suicide Intervention Skills Training

· SafeTALK

· Motivational Interviewing- Level 1

· 4 Seasons of Reconciliation

CARE- Children and Residential Experiences

Bachelor of Indigenous Social Work - Social Work

First Nations University of Canada

High School Diploma -

Balfour Collegiate
Terri-Anne Thompson-Febril