Energized by a dynamic career at Ranch Ehrlo Society, I excel in critical thinking and active listening, enhancing client progress and fostering strong relationships. My proven track record in conflict resolution and safety protocols showcases my ability to significantly improve community service access and family support systems.
· Monitor, evaluate, and record client progress concerning treatment goals.
· Provide home-based family services and support for family care functions, including supporting, role-modelling, and adequate parenting and pro-social skills, budgeting, household management, and meeting healthcare needs.
· Models a safe, nurturing, and structured living environment.
· Assists participants in independently accessing community services and resources; supports and implements treatment plans; and maximizes family strengths.
· Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
· Developed rapport to create a safe and trusting environment for care.
· Administration- reports accurate and necessary information to ensure proper case planning and processes.
· Built and sustained trust to facilitate successful, professional relationships.
· Served as a role model by demonstrating appropriate examples for youth.
· Monitored activities to maintain a safe living and learning environment for youth.
· Collaborated with team to coordinate member care and develop treatment plans.
· Care and support vulnerable persons with complex needs, behavioural issues, developmental disabilities, mental health disorders, and other related issues.
· Engaging youth while completing activity and treatment programming.
· De-escalate situations and mediate during conflicts with youth.
· Ensure a safe and secure environment by following policies and procedures.
· Night shifts – Light household cleaning, waking youth, breakfast preparation and assisting in morning drop-offs.
· Administration- reports accurate and necessary information to ensure proper case planning and processes.
· Maintained confidentiality of records relating to clients' treatment.
· Open and close cash registers, count money, balance cash drawers, and make deposits.
· Greet customers and ascertain what each customer wants or needs.
· Compute sales prices and total purchases and receive and process cash or credit payments.
· Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
· Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
· Inventory stock and requisition new stock.
· Exchange merchandise for customers and accept returns.
· Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas to meet health standards.
· Plan menus, cook and serve meals and refreshments.
· Answer telephones and doorbells.
· Care for elderly persons by overseeing their activities, providing companionship, and assisting them with eating and other needs.
· Report any devious behaviour and incidents that may harm employees or residents.
Critical Thinking
Activity Implementation
Safety Protocols
Problem-Solving
Active Listening
Conflict Resolution
· First Aid and CPR certified
· WHMIS
· TCI- Therapeutic Crisis Intervention- 7th Edition
· ASIST- Applied Suicide Intervention Skills Training
· SafeTALK
· Motivational Interviewing- Level 1
· 4 Seasons of Reconciliation
CARE- Children and Residential Experiences
Volunteer
Saskatchewan Youth In Care And Custody Network, REGINA, SK
December 2014 - July 2021
· Saskatchewan Youth in Care and Custody Network
· Partaking in various focus groups, gathering information about experiences in or from child welfare care.
· Assist with setting up and taking down important events such as Child and Youth in Care Weeks.
· Assisted presenting at conferences- Congress 2019
· First Aid and CPR certified
· WHMIS
· TCI- Therapeutic Crisis Intervention- 7th Edition
· ASIST- Applied Suicide Intervention Skills Training
· SafeTALK
· Motivational Interviewing- Level 1
· 4 Seasons of Reconciliation
CARE- Children and Residential Experiences