Terrence Sze Ming Ho

- Balanced cash drawers and vault accounts on daily basis with zero discrepancies

- Monitored customer accounts to detect irregularities or suspicious activity.

- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

- Processed customer payments and account setup charges.

- Attention to detail as most parcels are very high valuables

- Ensuring departing and arriving customers receive their orders correctly

- Monitor inbound and outbound flights to ensure customers can receive their goods on-time

- Assist with passenger’s enquiries regarding flight details

- Guiding passengers to their correct airline counter

- Monitoring suspicious items and behaviors within the

terminal

- Offer advice to passengers on flights and transportation

- Understanding each airline’s regulations and operations

- Queue management

- Assist with visitor’s enquiries

- Promoting Hong Kong culture to visitors

- Making appropriate decisions within a short time