Terrence Cristobal
Regina,SK
Summary
Proven security and customer service expert with a track record of enhancing safety and guest relations at Princess Cruise Line. Skilled in CCTV monitoring and incident reporting, significantly improved team communication and situational awareness. Demonstrates exceptional physical security knowledge and a commitment to public safety, ensuring a secure and welcoming environment for all. Diligent Security professional with 10 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Vigilant Transportation Security Officer with [Number] years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Security Patrolman
Magsaysay Maritime Corporation.
2014.07 - 2023.06
- Managed documentation related to maritime security incidents, maintaining accurate records for future reference or legal proceedings.
- Improved communication among the ship''s security team through routine meetings and briefings, resulting in increased situational awareness among officers.
- Conducted regular audits of security equipment, ensuring proper functioning and maintenance of all tools used for protection measures.
- Supervised access control points throughout the vessel, verifying identification credentials before granting entry into restricted areas.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Security Screening Officer
Office for Transportation Security - DOTC
2011.09 - 2014.05
- Reduced wait times for passengers by efficiently processing a high volume of individuals through security checkpoints.
- Assisted in the training of new Screening Officers, ensuring consistent adherence to security standards across the team.
- Worked closely with law enforcement agencies, sharing information about potential threats or suspicious activity as necessary.
- Conducted thorough inspections of cargo holds, adhering to strict regulations and minimizing risk factors associated with air travel.
- Utilized advanced technology such as X-ray machines and metal detectors during screening processes, detecting potential hazards before they became an issue.
Merchandiser
Ace Promotion. Nestlé Philippines.
2009.01 - 2011.12
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Front Desk Receptionist
Wensha Spa Center Pasay.
2007.01 - 2009.11
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Bachelor of Science - Nursing
Our Lady Of Fatima University
Quezon City, Philippines04.2005
High School Diploma -
Saint Pius X Institute
Cuyapo, Nueva Ecija. Philippines03.2001
Skills
CCTV Monitoring
Public Safety
Physical Security
Incident Reporting
Customer Service
Cash Handling
Front Office Management
Guest Relations
Stock Rotation
Pricing and shelf labeling
Product inventory counts
Product Knowledge
Reliable and punctual
Stock replenishment
Maintaining stock levels
Languages
English
Full Professional
Certification
- First Aid Certification
- Life Guard Training
- Survival Craft and Rescue Boats other than Fast Rescue Boats
- Advance Training in Fire Fighting
- Maritime Screener Course
- Physical Intervention and Handcuff Restraint
- Fire Party Extinguished Practice Class
- Company Security Training Course in accordance with ISPS Code
- Company Security Training Course in Crime Scene management - (CVSSA)
Additional Information
Date of Birth: 14 May, 1985
Place of Birth: San Marcelino,Zambales Philippines.
Sex: Male
Citizenship: Filipino
Character Reference
Mr. Tagumpay "Win" De Guzman.
General Manager
Applebee's, Regina.
+1 (306) 2169998
Gord Pettigrew.
ABC Janitorial and Property Management.
+1 (306) 5335105
James De Guzman.
Falcon Equipment Ltd Regina: Heavy Duty Mechanic
+1 (639)3164664
Althea De Guzman.
Store Supervisor
Starbucks Grassland, Regina.
+1 (639) 5603128
Victoria De Guzman.
Asst. General Manager
Boston Pizza, Regina
+1 (306) 8079627
Timeline
Senior Security Patrolman
Magsaysay Maritime Corporation.
2014.07 - 2023.06
Security Screening Officer
Office for Transportation Security - DOTC
2011.09 - 2014.05
Merchandiser
Ace Promotion. Nestlé Philippines.
2009.01 - 2011.12
Front Desk Receptionist
Wensha Spa Center Pasay.
2007.01 - 2009.11
Bachelor of Science - Nursing
Our Lady Of Fatima University
High School Diploma -
Saint Pius X Institute
- First Aid Certification
- Life Guard Training
- Survival Craft and Rescue Boats other than Fast Rescue Boats
- Advance Training in Fire Fighting
- Maritime Screener Course
- Physical Intervention and Handcuff Restraint
- Fire Party Extinguished Practice Class
- Company Security Training Course in accordance with ISPS Code
- Company Security Training Course in Crime Scene management - (CVSSA)
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