Terrell Haney
Stockton
Overview
8
8
years of professional experience
1
1
Certification
Work History
Massage Therapist
Wine and Roses
01.2023 - Current
- Delivered personalized massage therapies to enhance client relaxation and well-being.
- Utilized a variety of techniques including Swedish, deep tissue, and hot stone massage.
- Maintained accurate client records to track progress and tailor treatments effectively.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Assisted guests with inquiries, providing exceptional customer service and support.
- Managed inventory of spa supplies, ensuring timely restocking and availability.
- Trained new staff on operational procedures and best practices for service delivery.
- Supervised team members, fostering collaboration and a positive work environment.
Security Officer
Securitas
11.2022 - 01.2023
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms and incidents, ensuring proper procedures were followed.
- Developed reports documenting daily activities, incidents, and observations for management review.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Package Handler
FedEx Ground
04.2022 - 09.2022
- Operated package handling equipment to ensure efficient sorting and distribution.
- Maintained high safety standards while loading and unloading packages.
- Collaborated with team members to streamline workflow processes.
- Implemented best practices to improve efficiency in package processing operations.
- Assisted in maintaining cleanliness and organization of work area to enhance productivity.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
Warehouse Associate
Amazon
09.2021 - 03.2022
- Operated warehouse management systems to track inventory movement and ensure accurate stock levels.
- Coordinated daily shipping and receiving activities, optimizing workflow efficiency and reducing delays.
- Trained new associates on safety protocols and operational procedures to enhance team performance.
- Inspected incoming shipments for quality assurance, identifying discrepancies and ensuring compliance with standards.
- Led team meetings to discuss targets and address challenges, fostering a collaborative work environment.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 150 pounds.
Team Member
Planet Fitness
08.2021 - 10.2021
- Delivered exceptional customer service to enhance member experience and retention.
- Assisted in daily gym operations, ensuring cleanliness and organization of facilities and equipment.
- Monitored equipment usage to ensure safety compliance and optimal performance standards.
- Implemented feedback collection methods to improve service quality and member satisfaction levels.
- Collaborated with management to strategize promotional events that increased gym attendance and membership sales.
- Resolved conflicts among gym members swiftly and professionally, promoting a positive atmosphere for all users.
Ramp Agent/Baggage Handler
G2 Secure Staff
04.2021 - 08.2021
- Operated ground support equipment for efficient aircraft servicing.
- Coordinated baggage handling processes to ensure timely departures.
- Conducted safety inspections of equipment and work areas regularly.
- Streamlined cargo loading processes to enhance turnaround times.
- Improved workflow efficiency through process analysis and implementation of best practices.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
Ramp Agent
Worldwide Flight Services
12.2018 - 03.2020
- Oversaw aircraft loading and unloading operations, ensuring timely departure schedules.
- Coordinated cargo handling processes to maintain efficiency and accuracy in cargo transfers.
- Conducted regular equipment inspections, identifying maintenance needs to prevent service disruptions.
- Collaborated with flight crews to optimize ground support services and improve turnaround times.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Monitored cargo weight distribution to maintain balance and adhere to airline specifications.
- Led team to achieve operational goals through effective resource allocation and process optimization.
- Mentored junior staff, enhancing their performance and fostering skill development within the team.
- Operated forklifts to transport materials efficiently within warehouse environment.
- Operated and maintained scale systems to ensure accurate measurements for incoming and outgoing materials.
Delivery Driver
Pizza Guys
03.2018 - 05.2018
- Delivered pizzas efficiently while adhering to time schedules and customer service standards.
- Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance checks.
- Processed cash and credit transactions accurately, ensuring proper handling of payments and receipts.
- Communicated effectively with customers to address inquiries and resolve delivery issues promptly.
- Monitored inventory levels of supplies, reporting shortages to management to ensure timely restocking.
- Maintained accurate order records using mobile delivery applications.
- Collaborated with kitchen staff to streamline food preparation processes and enhance efficiency.
Education
Certification in Massage Therapy - Massage Therapy
Carrington College
Stockton, CA11-2022
High School Diploma -
Ronald E. McNair High School
Stockton, CA05.2018
Skills
- Swedish massage
- Deep tissue massage
- Professionalism and ethics
- Body treatments
- Anatomy knowledge
- Social skills
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Forklift operation
- Loading and unloading
- Shipping and receiving
- Ramp service
- Aircraft marshalling
- Baggage handling
- Safety procedures compliance
- Aircraft tug operation
- Heavy lifting
- Team leadership
- Load planning
- Dependable and responsible
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Warehouse safety
- Cash handling expertise
- Adaptability and resilience
- Cleanliness and hygiene
- Ticket scanning proficiency
- Report writing
- Incident reporting
- General security
- CCTV monitoring
Certification
- CMT - Certified Massage Therapist
- Driver's License
Timeline
Massage Therapist
Wine and Roses
01.2023 - Current
Security Officer
Securitas
11.2022 - 01.2023
Package Handler
FedEx Ground
04.2022 - 09.2022
Warehouse Associate
Amazon
09.2021 - 03.2022
Team Member
Planet Fitness
08.2021 - 10.2021
Ramp Agent/Baggage Handler
G2 Secure Staff
04.2021 - 08.2021
Ramp Agent
Worldwide Flight Services
12.2018 - 03.2020
Delivery Driver
Pizza Guys
03.2018 - 05.2018
Certification in Massage Therapy - Massage Therapy
Carrington College
High School Diploma -
Ronald E. McNair High School