Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Terrance St.denis

London,ON

Summary

At Green City Produce Ltd., I spearheaded initiatives that significantly enhanced produce department standards, achieving notable improvements in customer satisfaction and product quality. Expert in merchandising strategies and customer service, I effectively reduced waste and ensured top-notch cleanliness, showcasing my ability to lead and innovate in fast-paced environments. Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Produce Supervisor

Green City Produce Ltd.
09.2023 - 03.2024
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Assisted with weekly inventory counts.
  • Blocked produce and culled damaged or spoiled pieces.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.

Tow Truck Operator

Clarkes & Sturdy’s Services
11.2020 - 04.2022
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.

Produce Delivery Driver

Green City Produce Ltd
02.2012 - 03.2020
  • Provided timely deliveries through effective route planning and prioritization of tasks.
  • Achieved high levels of efficiency by regularly inspecting and maintaining vehicle cleanliness and functionality.
  • Developed a strong understanding of local businesses'' needs, tailoring deliveries to best suit their operational requirements.
  • Assisted in inventory management by accurately documenting delivered items and reporting any discrepancies promptly.
  • Increased repeat business opportunities through positive client interactions that fostered trust in our services.

Education

Clarke Road Secondary School
London, ON

Skills

  • Task Delegation
  • Stock replenishment
  • Merchandising Strategies
  • Product Rotation
  • Customer Service
  • Inventory counting
  • Stock Rotation

Languages

English
Full Professional

Timeline

Produce Supervisor

Green City Produce Ltd.
09.2023 - 03.2024

Tow Truck Operator

Clarkes & Sturdy’s Services
11.2020 - 04.2022

Produce Delivery Driver

Green City Produce Ltd
02.2012 - 03.2020

Clarke Road Secondary School

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Terrance St.denis