Terrance Regush
Saskatoon,SK
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Innovative and goal-oriented Management professional committed to The Hershey Company. Dedicated team player skilled at mediation and conflict resolution. Drives company growth by building relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Director of Environmental Services
The Bentley Saskatoon
07.2022 - Current
- Supervised and directed daily work of team of three sanitation personnel.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Office Manager
Northern Glass & Mirror
04.2019 - 06.2022
- Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders and verifying receipts.
- Utilized maintain detailed files of company personnel and client accounts.
- Processed orders via telephone, email and online orders from official company website.
- Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
- Consecutively Achieved Sale $300K to $700k.
- Prioritize scheduled installations
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Target driven
Territory Sales Manager
Task Tools
04.2000 - 08.2013
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
- Worked with area supervisors and managers to implement uniform regional sales strategies and drive new business, resulting in Successful Expanding Sales Growth from $350,000 to $1.3M.
- Maintained and Managed Territory consisting all Alberta Province, North West Territories and part of British Columbia.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Cold Calling Potentially New Customers by effectively communicating to justify why our service would be beneficial.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Built relationships with customers and community to establish long-term business growth.
Education
High School Diploma -
Mount Royal Collegiate
Saskatoon, SK06.1987
Skills
- Work Scheduling
- Daily Maintenance Supervision
- Infrastructure Maintenance
- Team Supervision
- Delegating Work Assignments
- Troubleshooting Abilities
- Schedule Management
- Customer Service
- Team Leadership
- Problem Resolution
- Idea Development and Brainstorming
- Preventive Maintenance
Languages
English
Full Professional
Timeline
Director of Environmental Services
The Bentley Saskatoon
07.2022 - Current
Sales Office Manager
Northern Glass & Mirror
04.2019 - 06.2022
Territory Sales Manager
Task Tools
04.2000 - 08.2013
High School Diploma -
Mount Royal Collegiate
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