Energetic community service worker making great efforts to improve lives and generate awareness to causes. Organized, detail-oriented and punctual with client engagement and time management skills.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Mount Dennis Medical
07.2021 - 09.2023
Provided support to chiropractors, such as scheduling treatments, ordering supplies and preparing examination rooms prior to patient visits.
Responded promptly to emails sent by patients or potential clients seeking more information about services provided by the clinic.
Greeted patients in a friendly and professional manner.
Performed data entry into the practice management software system to maintain accurate records.
Assisted with office duties such as faxing documents, photocopying medical charts and updating patient files.
Verified patient insurance information and updated records accordingly.
Collected payments from patients for services rendered and balanced daily transactions at the end of each shift.
Account Manager
City Credit Solutions
Toronto, Ontario
01.2015 - 07.2021
Maintained accurate records of all customer contact attempts and account updates in the database system.
Monitored customer accounts for changes in financial status or contact information.
Utilized skip tracing techniques including phone calls, internet searches and databases.
Resolved complex issues that arose during the collections process.
Reviewed documents such as contracts, invoices, letters and emails related to customer accounts.
Medical Office Assistant
Dr Judy Sturm
Toronto, ON
05.2011 - 12.2014
Greeted and checked in patients, updating patient information in computer system.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Maintained confidentiality of patient information according to HIPAA regulations.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Performed data entry tasks related to billing and collections procedures.
Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.