Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terra White

Summary

Self-motivated and positive team player with an engaging personality and superb experience in the hospitality industry, looking to obtain a position within a company that values both their guests and their employees.


Overview

9
9
years of professional experience

Work History

Server

Eldorado Resort/ Gulfstream, Four Points Hotel
04.2023 - Current
  • Responsible for the opening and closing set up duties on the boardwalk and in the restaurant.
  • Routinely self managed and maintained a large section, at most times holding up to 50 people at a time.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked as a team setting up, organizing and providing excellent service during breakfast and dinner banquets, corporate Christmas parties, anniversaries and weddings,

Cultivation Technician

Ten-Ten Ventures
08.2020 - 02.2023
  • Managed a wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
  • Developed and implemented efficient irrigation systems to maximize production.
  • Maintained cleanliness of facility by following all operational guidelines, verbal directive, training information and policies issued by Health Canada.
  • Direct oversight of quality control of cultivation, processing, production, packaging and labeling.

Server

Craft Beer Market
06.2018 - 12.2019
  • Ability to obtain a wide variety of beer knowledge with over 100 beers on tap.
  • Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried shift change duties to keep restaurant working efficiently and teams ready to meet guests needs.











Server/Bartender

Browns Social House
12.2016 - 06.2018
  • Created relationships with new and existing guests.
  • Maintained cleanliness and kept bar stocked with liquors, juices and garnishes for drinks.
  • Prepared beverages by accurately measuring and mixing specific ingredients.
  • Responsible for the opening and closing of the restaurant and bar area.

Server/Bartender

Earls Kitchen + Bar
06.2014 - 12.2016
  • Selected personally to train new employees at opening of a new location. Duties included shift scheduling, partner meetings, food and beverage training exercises. Demonstrated leadership qualities with partners.
  • Achieved top rank in sales for the Earls BC East Region between Jan-June 2015.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and premium drinks to enhance sales numbers.

Receptionist

Plan B Headquarters
03.2015 - 04.2016
  • Greeting visitors and accepting deliveries
  • Handling incoming calls and operating a switchboard
  • Quoting prices and booking appointments
  • Ordering and stocking inventory
  • Maintained an organized environment


Education

University of Winnipeg
Winnipeg, MB
2011

École Secondaire Kelvin High School
Winnipeg, MB
2007

Skills

  • Professional and Personable
  • Problem Solving Ability
  • Team Leadership
  • Quality Control
  • Time Management
  • Decision Making
  • Team Orientated
  • Attention to Detail
  • Verbal Communication
  • Delegation

Timeline

Server

Eldorado Resort/ Gulfstream, Four Points Hotel
04.2023 - Current

Cultivation Technician

Ten-Ten Ventures
08.2020 - 02.2023

Server

Craft Beer Market
06.2018 - 12.2019

Server/Bartender

Browns Social House
12.2016 - 06.2018

Receptionist

Plan B Headquarters
03.2015 - 04.2016

Server/Bartender

Earls Kitchen + Bar
06.2014 - 12.2016

University of Winnipeg

École Secondaire Kelvin High School

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Terra White