TERRA MIKKELSEN
Langley,Canada
Summary
Qualified Addiction Counselor with over 10 years' experience providing comprehensive clinical support. Demonstrated ability in maintaining patient records accurately ensuring smooth operation of clinical procedures. Background working with diverse populations in group and one-on-one settings. Effective motivator, communicator, and advocate with inherent ability to manage all types of personalities. Reliable and adaptable, with strong focus on patient needs and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CLINICAL SUPPORT WORKER
Fraser Health
01.2023 - Current
- Supported the mental health needs of clients by providing empathetic listening and nonjudgmental encouragement during difficult moments.
- Aided in the accurate documentation of patient information, supporting efficient medical recordkeeping processes.
- Collaborated closely with interdisciplinary healthcare teams to ensure comprehensive and effective treatment strategies for patients.
ADDICTION COUNSELOR
Healing Her Way
01.2021 - Current
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Motivational Interviewing
- Enhanced patient recovery by developing and implementing tailored treatment plans for each individual.
- Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
- Developed patient care plans and documented progress toward goals.
RESIDENTIAL ADDICTIONS SUPPORT WORKER
Elizabeth Fry Society
01.2018 - 01.2023
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Promoted community integration by providing extensive physical, emotional and social support.
YOUTH CARE SUPPORT WORKER
Anika Youth Services
01.2016 - 01.2017
- Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
- Managed time efficiently while juggling multiple client needs simultaneously without compromising on quality of care.
- Coordinated transportation services for clients'' medical appointments or other essential outings.
PROGRAM SUPPORT WORKER
Peardonville House Treatment Center
01.2013 - 01.2015
- Adapted quickly to changing priorities in a fast-paced environment, demonstrating flexibility and resilience under pressure.
- Provided exceptional administrative support for daily operations, enhancing overall program functioning.
- Collaborated with team members to develop innovative solutions for complex challenges faced during program implementation.
Education
Diploma - Addiction & Mental Health
CDI College
Abbotsford, BC08-2012
Diploma - Business Administration And Management
Okanagan University
Kelowna, BC05-2000
Skills
Individual & Group Counseling
Records & Case Management
Client Assessment & Evaluation
Patient Intake & Discharge
Profile aEMR
Certification
- Canadian Certified Addiction Counselor CCAC-50311
- First Aid, CPR, AED (369326-1702516658)
- NVCI
- Narcan
Timeline
CLINICAL SUPPORT WORKER
Fraser Health
01.2023 - Current
ADDICTION COUNSELOR
Healing Her Way
01.2021 - Current
RESIDENTIAL ADDICTIONS SUPPORT WORKER
Elizabeth Fry Society
01.2018 - 01.2023
YOUTH CARE SUPPORT WORKER
Anika Youth Services
01.2016 - 01.2017
PROGRAM SUPPORT WORKER
Peardonville House Treatment Center
01.2013 - 01.2015
- Canadian Certified Addiction Counselor CCAC-50311
- First Aid, CPR, AED (369326-1702516658)
- NVCI
- Narcan
Diploma - Addiction & Mental Health
CDI College
Diploma - Business Administration And Management
Okanagan University
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