Terisa Shoebridge

• Placed orders for additional supplies when necessary based on production needs.
• Checked baked goods periodically during baking process to ensure desired results were achieved.
• Kept records of daily production numbers for each type of item produced.

• Baking products from scratch

• Sales associate as well, upsold products, gave detailed information about products.

• Adhered to company policies regarding storage, handling and preparation of food items.
• Ensured that all health regulations were followed at all times while working in the kitchen.
• Measured out ingredients accurately to ensure consistent product quality.
• Cleaned work areas, utensils, equipment and surfaces between batches of products.
• Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
• Provided customer service by answering questions about menu items or taking orders from customers.
• Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.

• Responsible for overseeing Client Services entirely
• Setting up appointments, managing deliveries, distribution, intake, phones, agencies, cafe etc
• Oversee sixty plus Volunteers, all scheduling, recruitment of new Volunteers, training and screening
• Worked with various agencies, colleges and local schools to develop student recruitment and special needs employment
• Implement fundraising objectives and programs
• Participate in media campaigns
• Keep updated statistics for various agencies, Board, Director, Food Banks Canada and Feed Ontario
• Ensure all health and safety protocols are followed and keeping with food safety standards.

• Handles sales, returns, lottery and tobacco - merchandises varies stock - follows planograms and AD events - work in frozen, dry, bakery and produce - cash and customer service

• Responsible for taking customer orders - expatiate service on busy occasions - handled customer complaints and concerns - dealt with vendors and deliveries - provided updated inventory weekly - takeouts and reservations - cash - bartending (Smart Serve)

• Followed planograms - rotated stock properly - merchandising