I am seeking a company where I can use my experience and education to help the company meet and surpass its goals. I am looking for an environment where I can serve an organization and establish an enjoyable career for myself.
Overview
9
9
years of professional experience
Work History
Owner
Unique Nursery Home & Yard Decor
01.2022 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Support Services / APS
RCMP Depot Divison
07.2021 - 01.2022
Entered new Troops in system upon arrival
Termination's and Reinsertion
Created Sign in and sign out sheets for all new Troops
Demonstrated adaptability by providing coverage in multiple departments as needed, quickly learning new tasks and adjusting to different environments.
Assistant Branch Manager
ATS Traffic
11.2015 - 05.2020
Trained and mentored highly effective team members to meet corporate service standards
Monitored daily operations and supported Branch Manager in necessary duties
Supervised 5 branch team members and provided management with suggestions regarding performance assessments
Complete payroll
Evaluate staff on performance reviews
Support the General Manager in day to day operational Administrative and sales functions
Managed customer service issues
Education
Applied Management -
S.A.I.T
Edmonton, Alberta
01.2018
High School Diploma -
Regina, Saskatchewan
01.1995
Skills
Supervision
Relationship development
Team building
Inventory management
Process improvement
Communications
Planning and coordination
Administrative support
Team management
Customer service
Small business operations
Business Management
Staff Management
Qualificationhighlights
Highly motivated with strong interpersonal skills
Extensive customer service and leadership skills
Quick learner with the ability to communicate effectively
Ability to adapt to a variety of situations and changes
Timeline
Owner
Unique Nursery Home & Yard Decor
01.2022 - Current
Support Services / APS
RCMP Depot Divison
07.2021 - 01.2022
Assistant Branch Manager
ATS Traffic
11.2015 - 05.2020
High School Diploma -
Applied Management -
S.A.I.T
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