Teri Prodeus
HAMILTON,ON
Summary
Dedicated Child Protection Worker specializing in crisis management and community engagement. Coordinate individualized service plans that effectively support families and children in need. Foster strong communication and problem-solving skills to enhance collaboration with children, families, and multidisciplinary professionals.
Overview
18
18
years of professional experience
Work History
Child Protection Worker- Indigenous Services Team
Hamilton Child and Family Supports
Hamilton, ON
05.2017 - Current
- Support the safety, well-being and rights of families and children while working in culturally respectful partnerships with Indigenous children, parents, communities and First Nation/Metis and Inuit Agencies
- Applied knowledge of CYFSA and Bill C-92 for compliance and support
- Coordinated community resources to address specific family needs
- Collaboration with families to create individualized service plans for support
- Documentation of all client contact to maintain accurate records according to agency policies
- Facilitated family team meetings and Circles, engaging parents, caregivers, child welfare professionals, and community members to foster collaborative support
- Developed partnerships with Indigenous agencies to enhance service delivery and support for families
Crisis Intervention Worker- Peel Crisis Services
St. Elizabeth Healthcare
Mississauga, Ontario
05.2011 - 04.2017
- Delivered 24-hour crisis outreach and phone support to individuals facing mental health and addiction crises, ensuring timely assistance and emotional support.
- Conducted initial phone assessments and provided in-person follow-up for individuals reaching out via crisis line, facilitating appropriate interventions.
- Collaborated with Peel COAST to connect clients with necessary in-person services, enhancing their access to comprehensive care.
- Provided short-term case management to clients in need of community connections and resources
Crisis Support Case Manager
SHIP: Services and Housing In the Province
Mississauga, Ontario
01.2008 - 12.2012
- Supported clients in short-term crisis shelter, fostering a safe environment for recovery
- Coordinated client assessments to identify housing and support needs, facilitating access to necessary resources
- Provided case management support to people with severe mental health crises and addiction concerns
- Delivered crisis intervention and conflict resolution services, helping clients navigate distressing situations and achieve stability
- Case management including connecting clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy
Education
Master of Social Work - Social Work
University of Windsor
Windsor01-2016
Diploma - Behaviour Science And Technology
Humber College
Toronto04-2009
Diploma - Developmental Services Worker
Humber College
Toronto04-2007
Bachelor of Arts - Psychology
Carleton University
Ottawa04-2006
Skills
Crisis Management
Legislative compliance
Interagency Collaboration
Community Relationship Building and Networking
Time Management and Prioritization
Timeline
Child Protection Worker- Indigenous Services Team
Hamilton Child and Family Supports
05.2017 - Current
Crisis Intervention Worker- Peel Crisis Services
St. Elizabeth Healthcare
05.2011 - 04.2017
Crisis Support Case Manager
SHIP: Services and Housing In the Province
01.2008 - 12.2012
Master of Social Work - Social Work
University of Windsor
Diploma - Behaviour Science And Technology
Humber College
Diploma - Developmental Services Worker
Humber College
Bachelor of Arts - Psychology
Carleton University