Teri Polesky

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Maintain all the Accounts Payable/Receivable
• Bank Reconciliation monthly
• File GST/HST/Payroll
• Complete Year end for Accountant final review
• Completed several grants
• Maintain the flight schedule, send out to all clients for ETA
• Clean all guest cabins a timely and proper manner
• Chef, prepare all meals for clients, breakfast/lunch/dinner/dessert
• Have prepared meals for special diets, such as gluten free/vegan/severe tree nut/sea food and peanut allergies
• Maintain all food and fuel orders, along with other miscellaneous orders
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
• Negotiated contracts with vendors to secure favorable terms for the business.
• Trained and motivated employees to perform daily business functions.
• Implemented effective financial management practices, improving cash flow and profitability.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

• Assisted customers in determining proper postal service to align with individual needs.
• Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
• Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
• Monitored inventory levels to ensure adequate supplies were available for daily operations while minimizing waste from overstocking items.
• Conducted periodic audits of financial records to maintain accuracy, transparency, and adherence to budgetary guidelines.
• Collaborated with other postmasters in the region to share best practices, enhancing overall postal service quality.
• Ensured compliance with USPS regulations by regularly reviewing policies and procedures, maintaining up-to-date knowledge on relevant changes.
• Hired, trained, and evaluated performance of 4 employees.
• Oversaw the successful integration of new technology into daily routines, increasing efficiency and accuracy of mail processing.
• Enhanced customer satisfaction with prompt responses to inquiries and timely issue resolution.
• Established strong community presence by participating in local events and outreach programs, fostering positive relationships with local residents and businesses.
• Issued and cashed 35+ daily money orders worth over $13500.00.
• Coordinated with law enforcement agencies to address any security concerns or incidents involving the post office, ensuring a safe environment for employees and customers.

• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
• Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
• Conducted Remote site Audits
• Maintained 12 remote sites, along with employees all First Nation Communities
• Resolved inventory adjustments
• Resolved Money Order issues and trained FINTRAC
• Worked at the MGA-01 level
• Worked on converting Federal Offices to franchaises

Was in charge of clean up in the saw mill. Kept work areas clear of debris and free from obstacles. Operated machinery such as Bobcat, trimmer, sorter, and stacker. Also called in as needed to operate machines on the saw mill line where it was vacant. Worked in all weather conditions.

Manual Laborer

Consisted of being responsible for maintaining ice plant, ice for arena. Assisted in building of children's park. Maintained cemetery lawns and public lawns. Maintained and cleaned the Complex Building and all other public buildings.

• Effectively addressed citizen concerns regarding public works issues, fostering positive relationships within the community.
• Maintained accurate records for all public works activities to ensure efficient operations and compliance with regulations.