Teri Peterson
La Salle,MB
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of post-secondary education
18
18
years of professional experience
Work History
Restaurant Waiter
Roxys diner and lounge
Oak Bluff, Manitoba
07.2018 - 07.2020
- Provided excellent customer service in a fast-paced dining environment.
- Managed multiple tables efficiently to ensure timely food delivery.
- Assisted in menu recommendations and upselling daily specials to patrons.
Health Care Assistant
Simkin centre
Winnipeg
07.2012 - 07.2015
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities and personal care routines.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Documented patient information accurately in electronic health records systems.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Participated in training sessions to enhance skills and knowledge in patient care.
- Maintained cleanliness and organization of patient rooms and common areas.
- Maintained a clean work environment by following infection control policies and procedures.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Interacted positively with family members of patients while delivering compassionate care.
- Provided emotional support and companionship to patients during recovery.
- Prepared beds and equipment for use by healthcare professionals.
- Transported patients to different locations within the facility or to appointments outside the facility.
- Actively participated in team meetings discussing patient cases and best practices.
- Collected specimens from patients according to established procedures.
Welding Fabricator
Toms welding
Winnipeg, Manitoba
10.2008 - 07.2009
- Interpreted blueprints and technical drawings for accurate assembly.
- Operated welding machinery and tools to ensure high-quality production.
- Fabricated metal components using MIG and TIG welding techniques.
Supervisor
A&w
Moose Jaw, SK
04.2002 - 05.2008
- Supervised daily operations to maintain high standards of service.
- Trained new staff on operational procedures and customer service techniques.
- Coordinated staff schedules to optimize coverage during peak hours.
- Monitored employee productivity to provide constructive feedback and coaching.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints and ensured satisfaction through effective communication.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with health and safety regulations in food preparation areas.
- Managed inventory levels and ordered supplies to meet business needs.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Education
Mig And Stick Tickets - Welding
Manitoba Institute of Trades And Technology
Winnipeg 09.2008 - 07.2009
Skills
- Customer service
- Order accuracy
- Table management
- Menu recommendations
- Specials recommendations
- Cleanliness
- Inventory management
- Time management
- Conflict management
- Problem-solving
- Training and mentorship
- Positive attitude
Accomplishments
- Received honour roll in 2005 from high school
- Received honour roll in 2012 for cosmetology
Timeline
Restaurant Waiter
Roxys diner and lounge
07.2018 - 07.2020
Health Care Assistant
Simkin centre
07.2012 - 07.2015
Welding Fabricator
Toms welding
10.2008 - 07.2009
Mig And Stick Tickets - Welding
Manitoba Institute of Trades And Technology
09.2008 - 07.2009
Supervisor
A&w
04.2002 - 05.2008