Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teri Millar

Grande Prairie

Summary

Experienced with client advocacy, resource coordination, and case management. Utilizes strong interpersonal skills to build trust and support clients effectively. Track record of navigating complex social service systems to achieve positive outcomes. Known for effectively managing client cases and ensuring access to essential resources. Team-oriented with strong focus on collaboration, and adaptable to changing needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Program Coordinator

Big Brothers Big Sisters
12.2023 - Current
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Assessed needs of each client and recommended appropriate services and resources.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.

Child and Youth Support Worker

CarePros
11.2022 - 08.2023
  • Counseling clients living in group homes and supervising their activities
  • Implementing life skills workshops, substance abuse treatment programs, behavior management programs, youth service programs, and other community and social service programs under the supervision of social services or health care professionals
  • Assisting in evaluating the effectiveness of treatment programs by tracking clients' behavioral changes and responses to interventions
  • Reviewing client background information and interviewing clients to obtain case history and preparing intake reports
  • Assessing clients' relevant skill strengths and needs
  • Assisting clients to sort out options and develop plans of action while providing necessary support and assistance

Childcare Provider

In Home Caregiver
06.2022 - 08.2023
  • During the summer I chose to provide child care for children, including children with special needs
  • Working with children with anger issues
  • Working with children with ASD
  • Working with children with FASD
  • Responsible for the care and safety of multiple children throughout the day
  • Feeding, changing and playing with children
  • Providing activities every child could participate in

Support Worker

Northreach Society
02.2022 - 11.2022
  • Helping assist the vulnerable sector with their care
  • Handling Isolation patients throughout the vulnerable sector
  • Support with bridge clients in continuing their sobriety and lifestyle changes
  • Handling care for clients with appropriate PPE
  • Supporting clients with Harm reduction techniques for personal care

Activities Coordinator

CAMH
05.2016 - 01.2020
  • Oversaw productivity streams for ongoing and special projects
  • Coordinated, planned, developed and implemented activities designed to enrich lives of patients
  • Conducted clinical observations in meetings and during activities, noting emotional and behavioral health
  • Maintained and ordered supplies for activities
  • Worked with youth escaping abuse, environmental or home related
  • Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation
  • Oversaw majority of caseloads for new and returning clients requiring specific care
  • Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes

Education

Paralegal Diploma - Law

Cdi College
04-2025

BSW -

University of Toronto
Toronto, None
03-2020

Diploma in Community Service Worker -

TriOs College
Toronto, ON
04-2018

High School Diploma -

North Toronto Collegiate Institute
Toronto, Ontario
01.2012

Skills

  • Event Planning
  • Guest Services
  • Excellent communication skills
  • Stress management
  • Childcare
  • Attentive to detail
  • Experience with Children
  • Special Needs
  • Crisis Intervention
  • Scheduling
  • Case Management
  • Social Work
  • Program Development
  • Microsoft Office (10 years)
  • Office administration
  • Strategic planning

Certification

  • Suicide Intervention, Present
  • Safe Food Handling, Present
  • Emergency First Aid CPR/AED Level C, 02/01/23
  • ASIST, 02/01/23
  • TEAMS, 07/01/16
  • Brain Story Certification
  • Trauma Informed Care
  • Cannabis and Mental Health
  • The Science of Well Being
  • Indigenous Canada
  • Commit to Kids Training
  • Queer-lens Mental Health

Timeline

Program Coordinator

Big Brothers Big Sisters
12.2023 - Current

Child and Youth Support Worker

CarePros
11.2022 - 08.2023

Childcare Provider

In Home Caregiver
06.2022 - 08.2023

Support Worker

Northreach Society
02.2022 - 11.2022

Activities Coordinator

CAMH
05.2016 - 01.2020

High School Diploma -

North Toronto Collegiate Institute

Paralegal Diploma - Law

Cdi College

BSW -

University of Toronto

Diploma in Community Service Worker -

TriOs College
Teri Millar