Teri Millar
Grande Prairie
Summary
Experienced with client advocacy, resource coordination, and case management. Utilizes strong interpersonal skills to build trust and support clients effectively. Track record of navigating complex social service systems to achieve positive outcomes. Known for effectively managing client cases and ensuring access to essential resources. Team-oriented with strong focus on collaboration, and adaptable to changing needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Coordinator
Big Brothers Big Sisters
12.2023 - Current
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
Child and Youth Support Worker
CarePros
11.2022 - 08.2023
- Counseling clients living in group homes and supervising their activities
- Implementing life skills workshops, substance abuse treatment programs, behavior management programs, youth service programs, and other community and social service programs under the supervision of social services or health care professionals
- Assisting in evaluating the effectiveness of treatment programs by tracking clients' behavioral changes and responses to interventions
- Reviewing client background information and interviewing clients to obtain case history and preparing intake reports
- Assessing clients' relevant skill strengths and needs
- Assisting clients to sort out options and develop plans of action while providing necessary support and assistance
Childcare Provider
In Home Caregiver
06.2022 - 08.2023
- During the summer I chose to provide child care for children, including children with special needs
- Working with children with anger issues
- Working with children with ASD
- Working with children with FASD
- Responsible for the care and safety of multiple children throughout the day
- Feeding, changing and playing with children
- Providing activities every child could participate in
Support Worker
Northreach Society
02.2022 - 11.2022
- Helping assist the vulnerable sector with their care
- Handling Isolation patients throughout the vulnerable sector
- Support with bridge clients in continuing their sobriety and lifestyle changes
- Handling care for clients with appropriate PPE
- Supporting clients with Harm reduction techniques for personal care
Activities Coordinator
CAMH
05.2016 - 01.2020
- Oversaw productivity streams for ongoing and special projects
- Coordinated, planned, developed and implemented activities designed to enrich lives of patients
- Conducted clinical observations in meetings and during activities, noting emotional and behavioral health
- Maintained and ordered supplies for activities
- Worked with youth escaping abuse, environmental or home related
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation
- Oversaw majority of caseloads for new and returning clients requiring specific care
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes
Education
Paralegal Diploma - Law
Cdi College
04-2025
BSW -
University of Toronto
Toronto, None03-2020
Diploma in Community Service Worker -
TriOs College
Toronto, ON04-2018
High School Diploma -
North Toronto Collegiate Institute
Toronto, Ontario01.2012
Skills
- Event Planning
- Guest Services
- Excellent communication skills
- Stress management
- Childcare
- Attentive to detail
- Experience with Children
- Special Needs
- Crisis Intervention
- Scheduling
- Case Management
- Social Work
- Program Development
- Microsoft Office (10 years)
- Office administration
- Strategic planning
Certification
- Suicide Intervention, Present
- Safe Food Handling, Present
- Emergency First Aid CPR/AED Level C, 02/01/23
- ASIST, 02/01/23
- TEAMS, 07/01/16
- Brain Story Certification
- Trauma Informed Care
- Cannabis and Mental Health
- The Science of Well Being
- Indigenous Canada
- Commit to Kids Training
- Queer-lens Mental Health
Timeline
Program Coordinator
Big Brothers Big Sisters
12.2023 - Current
Child and Youth Support Worker
CarePros
11.2022 - 08.2023
Childcare Provider
In Home Caregiver
06.2022 - 08.2023
Support Worker
Northreach Society
02.2022 - 11.2022
Activities Coordinator
CAMH
05.2016 - 01.2020
High School Diploma -
North Toronto Collegiate Institute
Paralegal Diploma - Law
Cdi College
BSW -
University of Toronto
Diploma in Community Service Worker -
TriOs College
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