Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer

Teri-Lynn Thompson

Victoria,BC

Summary

Dynamic Program Manager with a proven track record at Western Human Resource Corp, excelling in strategic planning and team leadership. Expert in problem-solving and resource management, I enhanced program efficiency and stakeholder satisfaction through innovative solutions and effective communication. Committed to continuous improvement and fostering a culture of excellence.

Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.

Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.

Talented professional considered knowledgeable leader and dedicated problem solver. Brings Number years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

17
17
years of professional experience

Work History

Program Manager

Western Human Resource Corp
10.2024 - Current
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Identified program obstacles and communicated possible impacts to team.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
  • Optimized resource allocation, effectively balancing priorities and managing competing demands.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Championed best practices in project management, fostering a culture of continuous improvement.
  • Increased customer satisfaction through effective communication of program goals and expectations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Supervisor

Trillium- Norgarden Estates
12.2008 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.

Charge/Medication Administration

Dover House Residential Care Home
12.2020 - 05.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Licenced Practical Nursing - Healthcare

Vancouver Community College
Vancouver, None
05.1998

Skills

  • Problem-solving
  • Project management
  • Detail-oriented
  • Strategic planning
  • Team leadership and direction
  • Decision-making
  • MS office applications
  • Policy and procedure improvements
  • Program leadership
  • Critical thinking
  • Interpersonal skills
  • Work Planning and Prioritization
  • Team management
  • Flexible and adaptable
  • Attention to detail
  • Stakeholder communications
  • Good judgment
  • Budgeting and resource management
  • Scheduling and planning
  • Program reviews
  • Quality assurance
  • Performance monitoring
  • Influencing skills
  • Enhanced evidence collection efficiency by implementing detailed documentation procedures

Languages

English
Professional Working

Timeline

Program Manager

Western Human Resource Corp
10.2024 - Current

Charge/Medication Administration

Dover House Residential Care Home
12.2020 - 05.2021

Supervisor

Trillium- Norgarden Estates
12.2008 - Current

Licenced Practical Nursing - Healthcare

Vancouver Community College
Teri-Lynn Thompson