TERI LONGMIRE
Bakersfield
Summary
Dynamic and dedicated professional with a strong background in customer service at Taco Bell, known for enhancing customer satisfaction through effective communication and empathy. Proven reliability and composure in high-pressure environments, coupled with expertise in order processing and inventory control from Amazon, contribute to exceptional team collaboration and client care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Taco Bell
02.2019 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Warehouse Associate
Amazon
04.2016 - 01.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Home Health Aide
AGIGING AND ADULT SERVICES
07.2011 - 12.2018
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
High School Diploma -
BAKERSFIELD ADULT
Bakersfield, CA06-2010
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
- First Aid Certification
Timeline
Customer Service Cashier
Taco Bell
02.2019 - Current
Warehouse Associate
Amazon
04.2016 - 01.2019
Home Health Aide
AGIGING AND ADULT SERVICES
07.2011 - 12.2018
High School Diploma -
BAKERSFIELD ADULT
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