Tereza Cizova
Vancouver,BC
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
MET Slovakia, a.s.
Bratislava
05.2023 - 08.2024
- Oganized and maintained important company documents, including contracts, reports, and correspondence related to the supply of natural gas and electricity.
- Assisted in responding to customer inquiries and ensuring they received timely and accurate information about our services.
- Entered and updated data in our systems, helping to keep track of supply orders and customer accounts.
- Coordinated communication between different departments, facilitating smooth collaboration on projects, and ensuring that all teams were aligned on objectives.
- Managed schedules for meetings, appointments, and events, ensuring that all logistics were handled efficiently.
- Prepared regular reports for management, summarizing key performance metrics and assisting in decision-making processes.
- Managing the mail and related tasks, this included sorting incoming and outgoing correspondence, ensuring timely delivery of important documents, and maintaining an organized filing system for all mail-related activities.
- Generating and processing invoices, ensuring accuracy and timely delivery. This involved collaborating with various departments to confirm billing details and maintain up-to-date financial records.
Administrative Assistant
JUDr. Zuzana Cizova, s.r.o.
Banovce Nad Bebravou
09.2018 - 08.2024
- Managed daily administrative tasks, including organizing schedules, maintaining office supplies, and ensuring the smooth operation of the office environment.
- Prepared and organized legal documents, correspondence, and case files, ensuring accuracy and compliance with legal standards. This included drafting, editing, and formatting various legal documents as needed.
- Assisted attorneys with legal research and document preparation for cases, gathering relevant information, and summarizing findings to support case strategies.
- Coordinated communication between clients and attorneys, providing timely updates on case progress, and addressing client inquiries with professionalism and care.
- Handled travel arrangements for attorneys and staff, including booking accommodations, transportation, and itinerary management, ensuring all travel needs were met efficiently.
- Processed travel documentation for company vehicles, maintaining accurate records for accounting purposes and ensuring compliance with company policies and regulations.
- Scheduled and organized meetings, including preparing agendas, taking minutes, and following up on action items to ensure all tasks were completed.
- Maintained strict confidentiality of sensitive legal information and client data, adhering to ethical standards and legal requirements.
Investigation Specialist for Payments
ING Hubs Slovakia
Bratislava
06.2022 - 08.2022
- Addressing inquiries and disputes related to banking payment operations to provide solutions for internal and/or external clients.
- Coordinating daily activities with consideration for priorities and urgency to ensure efficient operations.
- Contributing inputs for projects, proposing solutions, participating in project challenges, managing operational execution, and implementing required changes.
- Identifying opportunities for process improvements, enhancing procedures, and refining work instructions.
- Acting as a point of contact for the escalation of issues, exceptions, and incidents.
Education
Bachelor of Science - Economics And Business Management
Pan - European University
Bratislava, Slovakia 06-2024
High School Diploma -
Gymnazium, Ul. 17 Novembra
Topolcany, Slovakia 06-2021
Skills
- Mail handling
- Reception oversight
- Workflow Optimization
- Office Administration
- Filing
- Presentation Design
- Database Management
- Appointment Scheduling
- Invoice Processing
- Data Entry
- Meeting planning
- Document Control
- Back office operations
- Advanced Microsoft Office
Languages
Slovak
Native/ Bilingual
German
Professional
English
Full Professional
Timeline
Administrative Assistant
MET Slovakia, a.s.
05.2023 - 08.2024
Investigation Specialist for Payments
ING Hubs Slovakia
06.2022 - 08.2022
Administrative Assistant
JUDr. Zuzana Cizova, s.r.o.
09.2018 - 08.2024
Bachelor of Science - Economics And Business Management
Pan - European University
High School Diploma -
Gymnazium, Ul. 17 Novembra
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