Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teressa Jones

Port Alberni,BC

Overview

19
19
years of professional experience
1
1
Certification

Work History

Care Aid

P.A.C.C.L.
01.2023 - Current
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Monitored and assisted residents through individual service plans.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Remained alert to problems or health issues of clients and competently responded.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Monitored expiration of medical supplies and medications.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Scheduled and accompanied clients to medical appointments.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Minimal casual employment

Cosmetologist

Rexall
09.2016 - 07.2021
  • Answered phone calls and emails to schedule client appointments.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Developed loyal following of clients by providing high-quality services.
  • Educated clients on proper skin care techniques and ideal products suitable to needs.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.

Personal Trainer

Fitness World
02.2005 - 09.2014
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Led aerobics, yoga, core strength and kickboxing classes.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Used music to motivate and energize classes.
  • Promoted fitness classes to boost gym attendance.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Educated participants on proper nutrition and healthy lifestyle habits.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Counseled participants on nutrition to help reach fitness goals.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Provided emergency first aid and CPR as needed.
  • Developed specialized programs for athletes of all levels to reach competition goals.

Receptionist

Honda
10.2012 - 04.2014
  • Scheduled office meetings and client appointments for staff teams.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Organized, maintained and updated information in computer databases.
  • Maintained confidentiality of information regarding clients and company.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
  • Compiled information from files and research to satisfy information requests.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

High School Diploma -

Prince George Secondary School
Prince George, BC

Skills

  • Protein Handling
  • Quality Program Protocols
  • Client Documentation
  • Meal Planning and Preparation
  • Respectful and Compassionate
  • Independent Living
  • Medical Records Management
  • Patient Assessments
  • Medication and Appointment Reminders
  • Monitor Vital Signs
  • Household Chores
  • Verbal and Written Communication Skills
  • Patient Care
  • Medical Reminders
  • Sanitizing Surfaces
  • Strong Ethics
  • Word Processing
  • Housekeeping Duties

Certification

  • First AId CPR
  • W.H.I.M.I.S
  • FoodSafe
  • Violence In The Work Place
  • B.C.R.P.A
  • Personal trainer

Timeline

Care Aid

P.A.C.C.L.
01.2023 - Current

Cosmetologist

Rexall
09.2016 - 07.2021

Receptionist

Honda
10.2012 - 04.2014

Personal Trainer

Fitness World
02.2005 - 09.2014

High School Diploma -

Prince George Secondary School

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Teressa Jones