Teresia Mutahi
Kamloops,BC
Summary
Dynamic marketing professional with a proven track record at Valid Dream Foundation, enhancing brand identity through innovative promotional strategies and insightful consumer research. Expertise in illustration and satisfaction measurement, coupled with strong skills in strategic planning and team leadership, has led to significantly improved project outcomes. Committed to fostering customer satisfaction and driving operational efficiency.
Overview
1
1
year of professional experience
Work History
Creative Consultant
valid dream foundation
KAMLOOPS, BC
08.2024 - 11.2024
- Provided guidance on how to best utilize available resources to achieve desired outcomes.
- Conducted research and gathered data to gain insights into target audiences and markets.
- Collaborated with other departments to ensure that all creative elements are in line with the brand identity.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Developed innovative ideas for promotional materials based on customer needs.
- Analyzed competitors' creative work to identify opportunities for improvement.
Cashier
Jerk Restaurant
Kamloops , British Columbia
05.2024 - 07.2024
- Greeted customers, answered questions and provided general information regarding menu items.
- Processed payments using POS system and accepted cash, credit cards, and checks.
- Balanced cash drawers at the beginning and end of shifts.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Provided excellent customer service by addressing customer inquiries promptly and efficiently.
- Maintained a clean work area by wiping down counters, sweeping floors.
- Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
Cleaning Supervisor
sabin creek raunch
TEXAS, TEXAS
03.2024 - 06.2024
- Managed daily cleaning operations and staff of up to 10 cleaners.
- Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
- Conducted regular inspections of all areas to ensure that standards are met and maintained.
- Created weekly schedules for staff members to ensure proper coverage in all areas.
- Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
Education
High School Diploma -
PRESBETARIAN UNIVERSITY OF EAST AFRICA
KENYA11-2014
Skills
- Illustration
- Consumer insights
- Survey coordination
- Satisfaction measurement
Timeline
Creative Consultant
valid dream foundation
08.2024 - 11.2024
Cashier
Jerk Restaurant
05.2024 - 07.2024
Cleaning Supervisor
sabin creek raunch
03.2024 - 06.2024
High School Diploma -
PRESBETARIAN UNIVERSITY OF EAST AFRICA
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