Teresa Santiago Castro
Ottawa,Canada
Summary
With 8+ years of experience, I am a proactive and caring worker excelling in communication and possessing strong observational skills. I have hands-on experience assisting in lesson planning and implementation, as well as supporting children with their day-to-day activities. My focus is on fostering intellectual, social, and emotional development in children, encouraging their growth in all aspects of life.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Spanish Interpreter
Kelly Services
07.2021 - 07.2023
- Interpreted complex conversations between Spanish and English speakers, handling an average of 50 high-demand calls daily
- Facilitated communication across various industries, including Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, Business, Law Enforcement, and 911
- Delivered interpretation services with cultural sensitivity in a diverse environment, ensuring accurate and professional communication
- Utilized advanced technology for remote interpreting services, enhancing accessibility for clients in remote locations.
Spanish Teacher
IES Language Foundation
02.2020 - 06.2021
- Developed and delivered engaging Spanish lessons to K-2nd grade students, improving language proficiency
- Employed a variety of instructional techniques and technology to enhance student learning and engagement
- Created an inclusive classroom environment that encouraged student participation and a passion for the Spanish language and culture
- Communicated regularly with parents/guardians regarding student progress, curriculum updates, and relevant information, leading to increased parental involvement.
Administrative Assistant
Menlo Church
10.2018 - 10.2020
- Assisted the Campus Pastor with administrative tasks, including managing calendars, scheduling meetings, and processing invoices, resulting in an increase in office efficiency
- Collaborated with the Marketing & Communications Department to produce campus newsletters, update the website, and manage social media, enhancing community engagement
- Prepared and submitted expense reports accurately and on time, contributing to effective budget management
- Provided administrative support to multiple departments, ensuring smooth operations and timely communication.
Brand Ambassador/Sales Associate
Forever 21
04.2018 - 12.2019
- Assisted customers in merchandise selection and provided excellent customer service, achieving an increase in sales
- Maintained store presentation, including fitting rooms and visual displays, to ensure an inviting shopping environment
- Handled sales transactions and processed returns and exchanges per company guidelines, maintaining high customer satisfaction.
First Grade Extended Day Program Teacher
Mission Graduates
08.2016 - 05.2017
- Planned and led daily academic and enrichment activities for 20 students, resulting in improved academic performance and literacy benchmarks
- Supported students to reach specific literacy goals, enhancing their reading and writing skills
- Fostered cultural and educational bridges with students and their families, promoting a supportive learning environment
- Encouraged physical, mental, and social development through interactive games and outdoor activities.
Kindergarten Extended Day Program Instructor
Bay Area Community Resources
01.2016 - 05.2016
- Provided homework and academic support for 15 students, helping them achieve academic goals
- Facilitated academic skill-building activities based on state educational standards, ensuring students met benchmarks
- Promoted development through interactive classroom games and outdoor recreational activities.
Special Education Teacher
Colegio Calíope
08.2009 - 05.2015
- Taught reading, language arts, and social sciences in a self-contained ED and LD classroom, achieving an improvement in student performance
- Created and implemented individualized discipline plans, resulting in increased student participation and accountability
- Developed and executed individualized education plans for students with special needs, leading to improved educational outcomes.
Education
Bachelor of Arts in Psychology -
Interamerican University of Puerto Rico
San Juan, Puerto Rico10.2014
Skills
- Lesson implementation
- Experience with Diverse Student Populations
- Supervising Classroom Activities
- Organizational and Planning Skills
- Caring and Empathetic Demeanor
- Conflict Resolution
- Child development expertise
- Encouraging Participation and Inclusivity
- Passion for Education
- Excellent Communication Skills (English and Spanish)
- Collaborative and Team Oriented
- Microsoft Office Proficiency
Languages
Spanish (Fluent)
Native or Bilingual
English (Fluent)
Full Professional
Certification
- CPR
- CBEST
Timeline
Spanish Interpreter
Kelly Services
07.2021 - 07.2023
Spanish Teacher
IES Language Foundation
02.2020 - 06.2021
Administrative Assistant
Menlo Church
10.2018 - 10.2020
Brand Ambassador/Sales Associate
Forever 21
04.2018 - 12.2019
First Grade Extended Day Program Teacher
Mission Graduates
08.2016 - 05.2017
Kindergarten Extended Day Program Instructor
Bay Area Community Resources
01.2016 - 05.2016
Special Education Teacher
Colegio Calíope
08.2009 - 05.2015
Bachelor of Arts in Psychology -
Interamerican University of Puerto Rico
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