Teresa Romero

as a brand liaison, Primary responsibility is to represent and promote parking app by effectively explaining its features and benefits to costumers, how to download install and navigate the app.
assist with other administrative tasks as assigned, such as, filing, data entry, or managing appointment schedules.
strong costumer service and interpersonal skills, ensuring positive interactions with a diverse range of costumers.

Collaborated with other departments, identifying and addressing areas needing improvement.

Achieve maximum satisfaction for costumers.
Prioritized tasks, made executive decisions to stray on track with team mates.
Communicating clearly with co workers and management.
maintain high standard costumer service during high volume, fast-pace operations.

Oversaw specific training programs to help associates improve job skills.
developed alternative training methods.
Produced a positive ,productive work environment by responding to questions and concerns , proactively addressing issues on practices.
monitored, evaluated and recorded training activities on program effectiveness.

Remained calm and poised when dealing with difficult customers or during busy shifts.