TERESA RIOS
Fresno
Summary
Seeking a position where I can start right away in which I can utilize my skills and expertise in a customer service field.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Restaurant Busser
Castillo's Mexican Food
Fresno
01.2019 - 06.2026
- Managed and organized food area, ensuring cleanliness and preparation for service.
- Communicate with kitchen and coworkers to ensure I meet the expectations and hospitality for customers.
- Provided friendly and efficient customer service to enhance dining experience.
- Cleaned and maintained dining area, creating a welcoming environment for customers.
- Prepare tables for meals and gather linen, silverware, and glassware.
- Perform food performance duties such as preparing salads, appetizers and cold dishes/ beverages.
- Escort customers to their tables, opening and closing of restaurant daily.
- Conducted daily accounting, stocked supplies, and ordered restaurant inventory to maintain operational flow.
- Maintained cleanliness of all food areas and restocked supplies for the next day.
Volunteer
Veteran Affairs Hospital
11.2022 - 06.2023
- Organized covid vaccination cards, improving patient access to vaccination services.
- Assisted patients at Veteran Affairs Hospital, ensuring safe transportation to appointments.
- Maintained a clean and safe environment by sanitizing wheelchairs and surfaces and adjusting patient comfort.
Education
Diploma -
McLane High School
Fresno, CA 08.2019 - 06.2023
Skills
- Food safety protocols
- Food safety practices
- Sanitation practices
- Dining area maintenance
- Table management
- Guest relations
- Customer service
- Team collaboration
- Bilingual, Spanish and English
Awards And Acknowledgements
- Honors award of having a 3.5 GPA or higher
- HIPAA certificate
- OSHA certificate
- Serv Safe certificate
- Sexual harassment and conduct prevention training
References
Josette Jackson (Josette.Jackson@fresnounified.org)
Araceli Santamaría (lollieizy02@gmail.com)
Karen Garcia
Timeline
Volunteer
Veteran Affairs Hospital
11.2022 - 06.2023
Diploma -
McLane High School
08.2019 - 06.2023
Restaurant Busser
Castillo's Mexican Food
01.2019 - 06.2026