Teresa Quinn

● Drafted, formatted, and proofread legal documents, correspondence, contracts, and court forms with strict attention to accuracy and confidentiality.

● Coordinated lawyers calendars, appointments, court deadlines, and internal meetings to ensure smooth office operations.

● Assisted with billing support by preparing invoices, tracking payments, and maintaining expense summaries for management.

● Assisted with the annual budget preparation and business plan.

● Monitored office spending categories and assisted with budget tracking to help optimize administrative costs.

● Managed high-volume client communication by phone and email, ensuring timely responses, intake processing, and follow-ups.

● Oversaw daily office operations including supplies management, vendor communication, and workflow coordination.

● Maintained organized electronic and physical filing systems, including case files, invoices, and administrative documentation.

● Managed sensitive information with discretion, maintaining confidentiality across client and firm operations.

● Performed data entry, maintained confidential documents, and booked appointments.

● Prepared and updated scheduling for therapists.

● Processed payments, balanced cash, and billed treatments to health insurance companies.

● Greeted and oriented clients to the clinic while providing knowledge of offered services. Sold memberships and therapy packages.

● Performed clerical duties including filing and sorting documents, creating files for new students, distributing mail, compiling records and proofreading outgoing correspondence.

● Doubled as a front desk officer greeting and assisting customers and guests in order to provide both general and specific information regarding Holland College.

● Utilized Datatel software to build an online course registration database for the Holland College student body.

● Completed forms in accordance with company procedures.

● Set up and maintained paper and electronic filing systems for records, correspondence, and other material.