Teresa Perri
North York
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
3
3
years of professional experience
Work History
Supervisor
Scaddabush Italian kitchen and Bar
03.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Maintained accurate records of sales, labor and other costs.
- Coordinated with kitchen staff to ensure timely delivery of orders, enhancing customer satisfaction.
- Evaluated employee performance, providing feedback and coaching to improve service quality.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
Tattoo Artist
Black Rose Studio
01.2022 - 10.2023
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
- Performed clean, high-quality work at all times.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Accepted and processed customer payments.
- Kept areas neat and clean and equipment sanitized.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
- Grew client base by marketing services.
- Applied permanent tattoos using indelible, non-toxic ink.
- Maintained schedule and kept appointment times.
- Ensured compliance with state regulations regarding licensing, permitting, sanitation guidelines throughout all aspects of the business operation.
- Collaborated closely with clients during design revisions to ensure their vision was accurately captured before beginning the tattoo process.
- Managed inventory of supplies needed for daily operations while maintaining cost-effective spending habits.
Education
Diploma - Animation
Durham College
Oshawa, ON01-2016
High School Diploma -
Wexford Collegiate School For The Arts
Toronto, ON07-2014
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Hygiene and sterilization
- Design skills
- Appointment scheduling
- Marketing and promotion
- Excellent communication
Timeline
Supervisor
Scaddabush Italian kitchen and Bar
03.2024 - Current
Tattoo Artist
Black Rose Studio
01.2022 - 10.2023
Diploma - Animation
Durham College
High School Diploma -
Wexford Collegiate School For The Arts
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