Teresa Perez

- Monitored productivity and quality metrics in Stow department
- Worked to deep dive low performance for opportunities for improvement; coach and motivate low performers
- Drove retention through building genuine rapport through consistent and engaging interaction

- Drove safety initiatives to support the safety and wellbeing of associates and leaders in Stow department

-Monitored workflow and managed inventory processes with precision, ensuring safe and efficient operational standards. Fostered a safety-conscious team environment that prioritized well-being, productivity, and compliance with regulatory guidelines.

Supported non-profit organization by assisting events to recruit participants to our weekly online classes. Supported the office manager with creating class spreadsheets for upcoming classes. Assisted professors with note taking and taking attendance . Responded to participant emails in a timely manner and answered phone calls from participants. Attended weekly meetings to go over our weekly duties and goals .

Provide support in the coordination, implementation, and evaluation of community health, wellness promotion, and family strengthening programs, while also gaining generalist experience in the field. Assessments; child and youth development; program development; public speaking; health promotion; case management notes; creating marketing and promotional materials; conducting outreach; developing, coordinating and presenting virtual educational topics/materials; assisting in coordination of virtual women's support group; researching and preparing age-appropriate learning/play activities for children and youth; gathering information and preparing reports; and researching funding opportunities.

• Build rapport with volunteers and clients by facilitating projects.
• Learn and implement CERVIS as a volunteer management software.
• Conduct volunteer orientations and site visits with community members.
• Train volunteers to run our emergency clothing closet.
• Research and create a proposal for volunteer opportunities at our new family shelter.
• Become aware of the resources and social services offered for our unhoused community.

Educate and engage community members through door-to-door canvassing and phone banking for 2022 Midterm Elections
Complete daily and weekly reports on progress and meet all goals and metrics
Effectively use technology and other tools to ensure accurate and timely data entry after completing each visit, canvass, or event
Utilize mobile technology to conduct outreach and reporting
Maintain time records of all activities as directed by Civic Engagement Coordinator