Teresa Naranjo
Calstro Hospice, Inc.
Ontario
1
Language
12
years of professional experience
Strategic HR Manager with proven success in recruitment strategies, employee relations, and HR policy development. Expertise in compliance management and performance appraisals, driving initiatives to enhance employee engagement and organizational effectiveness.
Work History
HR Manager
2 Years 9 Months- Led recruitment efforts, enhancing candidate experience and streamlining onboarding processes.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Developed and implemented HR policies to enhance organizational effectiveness.
- Conducted employee training sessions to foster professional development.
- Analyzed employee engagement data to drive initiatives for workplace satisfaction.
- Led diversity and inclusion efforts, promoting a culture of respect and belonging.
- Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
- Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
- Developed comprehensive onboarding programs for new hires, improving retention rates and overall satisfaction.
- Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
- Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
- Directed benefits administration process, leading to increased employee understanding and utilization of available offerings.
- Reduced time spent on administrative tasks, allowing HR team members to focus on strategic initiatives.
- Established strong relationships with both employees and management teams, fostering a collaborative work environment.
Business Office Manager
1 Year 2 Months- Oversaw vendor relationships to ensure timely supply deliveries and effective contract negotiations.
- Mentored junior staff, fostering a collaborative environment that encouraged professional growth and development.
- Led team meetings to foster a collaborative environment, improving cross-departmental communication and project outcomes.
- Conducted training sessions to equip managers with effective performance management techniques.
- Analyzed employee feedback to identify areas for improvement in workplace culture.
- Collaborated with leadership on workforce planning initiatives to align talent strategy with business goals.
- Managed employee relations issues, fostering a positive work environment and resolving conflicts efficiently.
- Established onboarding programs that improved new hire integration and retention rates.
- Streamlined HR processes for increased efficiency and improved employee satisfaction.
- Conducted thorough exit interviews to gather valuable feedback on improving employee experience within the company.
Office Manager /HR Generalist
2 Years 6 Months- Developed and implemented processes for document management and office organization.
- Supervised daily office operations and coordinated workflow to enhance efficiency.
- Trained and mentored administrative staff on office procedures and best practices.
- Managed vendor relationships, ensuring timely service delivery and cost-effectiveness.
- Oversaw budget management, tracking expenses to support financial goals.
- Created reports on operational performance to inform strategic decision-making.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Regional Office Coordinator
5 Years 9 Months- Managed scheduling and logistics for meetings, ensuring timely communication with stakeholders.
- Trained new staff on operational procedures, enhancing team performance and cohesion.
- Led initiatives to enhance workplace organization, contributing to a more productive environment.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven a deadline-driven environment.
- Processed and reconciled monthly billing statements for accuracy and compliance.
- Trained junior staff on billing software applications and procedural best practices.
- Developed standardized reports to track billing trends and improve forecasting accuracy.
- Streamlined onboarding processes to enhance new hire integration and reduce time-to-productivity.
- Managed benefits administration, ensuring employee inquiries were addressed promptly and accurately.
- Collaborated with department heads to align HR strategies with organizational goals and workforce planning.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hiring or termination.
- Reviewed human resources paperwork for accuracy and completeness.
Education
No Degree - HR Management
- Relevant Coursework: Employment Law & Accounting
High School Diploma
Skills
Recruitment strategies
Performance appraisals
HR policy development
Employee relations
Retention strategies
Benefits administration
Payroll administration
Compliance management
HR analytics
Employee wellness
Organizational culture
HR technology
Accomplishments
- Spearheaded PEO extraction project resulting in successful onboarding to HRIS system with minimal disruptions.
- Successfully offboarded employees during transitional period by minimizing operational risk.
- Developed and implemented Exit Interview digital strategy resulting in 100% captured exit interviews.
Languages
Spanish
Native or Bilingual
Timeline
HR Manager
Calstro Hospice, Inc.
10.2023 - 07.2026Read More
Business Office Manager
VITAS Healthcare
07.2022 - 09.2023Read More
Office Manager /HR Generalist
B2 Environmental, Inc.
01.2020 - 07.2022Read More
Regional Office Coordinator
Sharper Future, Inc.
03.2014 - 12.2019Read More
WGU
No Degree from HR Management
Read More
Village Academy High School
High School Diploma
Read More